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Insurance Claims Tip Number One from Bill Wilson author of When Words Collide: Resolving Insurance Coverage and Claims Disputes. Tip Number One from Bill Wilson, "Keep very good records." It sounds simple enough, keep very good records. Yet many people don't practice this simple insurance claims survival recommendation. This has been the insurance claims tips with author Bill Wilson. Tune in for Episode 100 of The DYOJO Podcast as insurance claims advocate David Princeton will join us for our discussion on insurance claims predators and the issue of matching materials.
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Have you observed the popular series Last of Us on HBO Max? Without spoiling too much of the show, this is a zombie-type thriller where the contagion is not a virus or a bacteria, but a parasitic fungus. Cordyceps, an actual mold known to take over the minds and bodies of entire ant colonies, is the culprit.  In anticipation of the property restoration and mold remediation companies seizing upon the elevated discourse regarding microbial growth due to this pop culture fixture, The DYOJO has created an advertisement as an exemplar. Which mold removal contractor will be the first to utilize the horrors of Last of Us, an apocalyptic thriller set in the near future, to promote their assessment and remediation services? Join us as we cross between modern cinematic storytelling and real-world horrors in a clip adapted from Episode 99 of The DYOJO Podcast ("Let Us Speak of Moldy Things"). Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve. A few episodes (of The DYOJO Podcast) back we introduced that we are working on book number five. The working title for this book is Challenge Accepted: An Open Letter To Young People Entering The Workforce. This Book is designed to help those entering the workforce. It's a tool for managers who are hiring young people and want to give them some tools to help them understand what it takes to be successful. It's a resource for parents who want to encourage their children to develop the right mindset and habits for career advancement.  The Career Learning CurveWe recorded a video where we read from the rough draft of the Introduction for Challenge Accepted. For this article we will discuss The Learning Curve. What is the learning curve? It is the gap between where someone is (honest evaluation) and where they want to be (goals). This gap is bridged by what this person needs to learn. For anyone who wants to bridge this gap, they have to recognize where they are and establish a vision for where they want to be.
The learning curve is the bridge that carries a person closer to their vision for their life. We speak often on The DYOJO Podcast about helping contractors shorten their DANG learning curve. This is true for anyone at any point in their life, there is no shortcut for each person's learning curve. As a professional, at any age, there's no shortcut for the learning curve. But, everyone can shorten their learning curve.  Achieving Your GoalsIn our latest book (COMING SOON) Challenge Accepted, we discuss the process of closing that gap. There are two factors that will help young professionals accelerate their journey, their inputs and their outputs.
If the reader viewed our prior video on the Introduction for Challenge Accepted, we discussed the Three Be's:
Each professional needs to develop their ability to apply their heart to what they observe if they are going to learn lessons from what they see. The most immediate challenge facing young people entering the workforce is moving from where they are now to where they want to be in the near future. This is the same challenge that faces any person wanting to move closer to their vision.  Book for Young ProfessionalsChallenge Accepted is an open letter to young people entering the workforce. For business owners this is a book that will help people on staff who want to advance within your company. This book will help professionals identify ways to move between The Three Where's:
This book will help those who want to seek a career, develop as a professional, and pursue what success means to them. Challenge Accepted will help guide the reader transition from where they are (Where #1) to where they want to be (Where #3). To develop as a professional each person needs to be honest about their current level of knowledge, skills and abilities so that they can learn to develop them further. This book will help identify the resources that will help the reader shorten their DANG learning curve. Challenge Accepted, book number five coming from The DYOJO and author Jon Isaacson, also known as The Intentional Restorer. Challenge Accepted: An Open Letter To Young People Entering The Workforce.  On Episode 99 of The DYOJO Podcast, we discuss: 0:00 Let us discuss moldy things 0:58 Pending mold legislation supported by the IICRC 5:18 Holding bad actors accountable within the skilled trades 8:39 Filtering through industry BS with Cliff Zlotnik 11:25 Industry regulation at the state level with Gordy Powell 20:07 Mold in pop culture - Zombie fungal outbreak in Last of Us 27:41 Can your company save the world from Cordyceps? 29:06 Helping young workers bridge the knowledge gap
Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve.  Who is at fault if a "client" signs a contract (or work authorization) but they have no authority or ability to pay? It only takes getting left holding the bag once for a contractor to realize that there are two critical questions for every construction project:
On Episode 98 of The DYOJO Podcast, we wrap up a review of an insurance claim from Winter Storm Uri where the contract had to sue the customer, a school district, as they believed they were not paid correctly for their water damage emergency services. In this video, Bebo Crain and host Jon Isaacson discuss some of the hard lessons learned from being put in awkward positions with customers who either didn't understand the contract or misrepresented their authority to enter into one on behalf of the damaged property. As Bebo says, the simple the agreement, the better. Or even clearer, "The more understood, the better," for all parties involved. Listen to the rest of Episode 98 or read The DYOJO blog. The DYOJO Podcast - helping contractors shorten their DANG learning curve. Do you have the authority to sign my contract? If they say yeah, sure. Okay. Do you have the authority to initial or initiate payment? You can sign my work off, but your Are you going to pay? Are you the one that's going to pay? I think those are two really important questions. Two critical questions for every construction project RANSCRIPT: Jon Isaacson (DYOJO): Two really important questions you can sign my work off, but are you the one that's going to pay you a mentor to do do a podcast? I don't know about you Bebo, but I've done jobs like that, where you arrive, it's a big client, well known in the community, you know, like a school district, the teams jazzed to be doing something that's helping you really feel is a good cause we're working to get kids back into school, right? There's, there's nothing cooler than that. That's everybody's like, you know, I'm not excited to be working overtime, or overnight, or 24 hours or whatever. But because we're doing something good for our community, people feel a lot better about that. Bebo Crain (BC): During that Texas event, Texas was hit with a massive winter storm temperatures dropped below freezing for days, there was heavy emotion in the air, and you add that, then we don't experience stuff like that. And so we got hit really hard in Arkansas. And it was, I'm telling you, like in a situation like that, I mean, if we could help out, we're going to. I've dealt with larger entities like HOAs apartment complexes that have management shields in front of them, and things like that. And when you deal with an entity, or any property that you're gonna go on, I think that it's very important to understand who has control that property, who has control that property has control the property. Or better or better yet, who doesn't have control of that property, talk to call. For the event, or the money that's allocated for that property, it's important to know that they can, they could withhold that information from us and make it seem like a property management company or superintendent has the authority to appropriate $1.4 million, without even knowing it's gonna be 1.4 million in the beginning. I think it's very important for our contract contractor to have a contract and not just a contract, one that is clear with its terms, one that can be understood, like, you gotta be able to take your contract. And you got to be able to sit it down in front of three or four people after the fact that all this stuff's happened, right? Whether after you've done the considerations of the work for the money, and you've got to sit there and you've got to be able to explain it what happened, you got to demonstrate what happens and what's going on. It's got to be agreed upon, like, I agree to do this for this, you know, if something's going on, the simpler, the better. Or the more understood, the better. DYOJO: Just asking somebody, do you have the authority to sign my contract? If they say yeah, sure. Okay. Do you have the authority to initial or initiate payment? You can sign my work off, but your Are you going to pay? Are you the one that's going to pay? I think those are two really important questions. The Full Discussion, Ep 98Project management is all about managing the project to completion, according to scope, on time, and on budget. The scope is based upon estimated time and material costs to complete the work. You can begin to master these basics, even as a technician or carpenter, by simply setting daily objectives for yourself. If you know what you will be doing tomorrow, you can set out your materials the night before, have a plan for how you will be efficient throughout the day, and document for your supervisor that you have met or exceeded the benchmarks that you set for yourself. For example, when you arrive on a project you can use the following acronym to develop your work SPEeD; this stands for:
If you aspire to a supervisory or leadership role, you can use this sequence to first lead by example. When co-workers and supervisors notice that you are bringing order to chaos, you will create opportunities to input on the daily goals for your team. When you can help yourself and others clearly set and consistently achieve goals you will become an invaluable asset for any workplace. Use The DYOJO Recipe for Production SPEeD to help you elevate your performance as well as everyone around you.  Setting Clear Goals to Accomplish a TaskIf you know the goal, you can "reverse engineer" what you need to do in order to achieve this intended outcome. For example, if the team needs to remove all of the drywall in two rooms within an eight-hour shift, a simple goal would be to remove one wall per hour (eight walls total in eight hours). If it's lunch time and your team only has two walls down, either there was an unknown factor decreasing production efficiency or the team needs to light a fire under their butts. The more you practice setting goals like this and achieving them, the better you will be at this process of project management. This kind of success is addictive and contagious in that team members will respond positively to the sense of accomplishment and managers will be asking how they can replicate your team's ability to achieve your production goals. Imagine how powerful it would be for you and your team to be able to say, "This is what we are going to accomplish today and be able to hit your mark consistently." If you document your goals and how consistently you have met or beat them, this data will be helpful in showing value to your supervisors. If you want to become a site foreman, shift supervisor, superintendent, or a project manager, this process will help you set and achieve goals as you manager larger teams. The DYOJO Recipe for Production SPEeDSCAN your worksite to understand what needs to be done, how to do it safely, and how you can develop a PLAN that optimizes your resources. As a technician, if you have a detailed work order that your supervisor provides you with the night before so that you can prepare for the following day, you can create the framework for your PLAN before you ever set foot on the worksite. If you can master SPEeD from where you are, you will be proactive in pursuing your goals, and you will also have a solid foundation for leading your teams as a project manager. Use The DYOJO Recipe for Production SPEeD to help you set and achieve your goals. Once you have mastered these abilities you will have all of your past experience to share and equip the teams you manage with the same resources for success. More Resources from The DYOJO
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