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THURSDAY 10/3/24 at 12:01am PST The DYOJO Releases Episode 119 (Season 6, Episode 1) The conversation revolves around the issue of insurance claims fraud, where independent adjusters allege that insurance companies manipulate damage estimates to save costs. The discussion highlights a case where an adjuster's initial damage estimate was altered, with the adjuster's name still attached, leading to significant financial discrepancies affecting the storm-damaged homeowner. The conversation also touches on the broader implications of such practices, including the need for transparency and proper documentation in the claims process. The speakers emphasize the importance of understanding insurance policies and advocating for policyholders' rights. In Episode 119 of The DYOJO Podcast 0:00 Falsifying Insurance Claims 7:26 Stephen Bush deposing insurance adjusters 11:12 60 Minutes investigates claims being altered 20:04 Professional weigh in on 60 Minutes coverage 28:52 Improving the insurance claims process WATCH on YouTube or LISTEN on Spotify References and guest appearances for this episode include: Sgt Ed from Restoration Crosscheck, David Princeton (Advocate Claim Service), Bill Wilson (book When Words Collide), Stephen Bush, Bebo Crain, Jim Thompson (book My Life is One Disaster After Another), prior episodes of The DYOJO Podcast. LAST EPISODE 118 Water Damage Industry Evolution  The DYOJO Podcast 119 - Falsifying Insurance Claims Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve. Join host Jon Isaacson as we explore contractor stories, experiences, and best practices to help listeners thrive in the skilled trades. SOURCES: Prior article - https://www.thedyojo.com/blog/insurance-claims-whistleblowers#/ Video from 60 Minutes - Florida Insurance Carriers Used Altered Hurricane Damage Reports, Whistleblowers Say - https://www.youtube.com/watch?v=j5re7zBzrJk TDP 92 - Contractor Bankrupted by Storm Response RJC vs AISD Part 1 https://www.youtube.com/watch?v=yjsJYljF9_0&t=124s&pp=ygUOdGhlIGR5b2pvIFJKQyA%3D TDP 93 - Contractors Behaving Badly? RJC vs AISD Part 2 https://www.youtube.com/watch?v=J8I-z9kSr8o&t=182s&pp=ygUOdGhlIGR5b2pvIFJKQyA%3D TDP 96 - Moisture Damage Documentation RJC vs AISD Part 3 https://www.youtube.com/watch?v=pZlJa5jz64s&t=375s&pp=ygUUdGhlIGR5b2pvIFJKQyBwYXJ0IDM%3D TDP 98 - The Secret Life of Construction Contracts RJC vs AISD Part 4 - https://www.youtube.com/watch?v=uJ_Z5nOOtNg&t=684s&pp=ygUWdGhlIGR5b2pvIGppbSB0aG9tcHNvbg%3D%3D 
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The water damage response and repair industry has emerged into the consumer discourse. But how many property restoration contractors are aware of the rich history of innovation and collaboration that have laid the groundwork their livelihood? In this episode we take a field trip into the past with Ron "Alfie" Alford and complete our recap of RIA 2024 with Ed Cross. In Episode 118 of The DYOJO Podcast 0:00 The 5th Water Damage Air Mover Made 12:49 Robust Conversations with Xactimate 18:16 History and Headway with the AGA 28:00 Becoming a Class A Contractor with Ron Alford References and guest appearances for this episode include: Sgt Ed from Restoration Crosscheck, video from Ron Alford, Cliff Zlotnik, Jim Thompson, Mark Springer, Katie Smith, excerpts from Ron Alford's book How To Win The Insurance Claim Game (available on Amazon), prior episodes of The DYOJO Podcast.  The DYOJO Podcast for Contractors
New episodes are released on Thursdays at 12:01am PST We recap some of the highlights from the Restoration Industry Association (RIA) Convention and Expo with our friend Ed Cross. Items of interest for property restoration contractors include an apology from the stage by Xactimate/Verisk and a face the advocate with four TPAs from the insurance claims ecosystem; Contractor Connection, Alacrity, Sedgewick, and Westhill. In Episode 117 of The DYOJO Podcast 0:00 Sgt Ed Cross 2:23 Recap of Episode 116 3:20 Waste Diversion Tracking 4:31 Insurance Denied by Drone 6:09 New Position Statements from RIA 9:46 Xactimate Apologizes to Restorers 16:32 Weaponizing Xactimate 24:28 RIA 2024 Highlights Clips were used in this Episode from * InsurTech Trends, Integrations, Pricing, & More - C&R Magazine / Restoration Today Michelle Belvins interviews Aaron Brunko - https://www.youtube.com/watch?v=7E0Ja... * Restoration Invoice: PAID - Restoration CrossCheck (Sgt Ed video) - https://www.youtube.com/watch?v=PVSUe... QUESTIONS: Are there restoration contractors in Rhode Island or South Dakota? Read the article in C&R Magazine Watch the recap video on The DYOJO YouTube  We know customer’s aren’t always right. Yet, how come in insurance claims, property restoration, and construction projects we perpetuate this mantra of, “Do right by the customer”? In Episode 116 of The DYOJO Podcast we will review whether this mindset leads to the positive project outcomes that all parties are looking for. In Episode 116 of The DYOJO Podcast 0:00 The customer isn't always right 1:32 Restoration contractor convention 2:45 Do right by the customer - construction scope of work 8:18 Making the impossible possible 13:40 Do right by the customer - insurance scope of work 16:51 Who knows the most 19:39 Thinking differently about the project management role 21:22 Construction cost disputes Clips were used in this Episode from * The RIA Martin L King Award introduction video * Scott Seiss Comedy * Due South Inspections / Due South Brad * 100 TDP Matching Materials for Insurance Claims * Let The Structure Speak by Jon Isaacson (C&R Magazine) LAST EPISODE TDP 115 Property Restoration and Insurance Claim Contractors Convention NEXT EPISODE Join us as we discuss hard construction lessons learned from a failed nuclear power plant in Elma, Washington. AND we will discuss some unique perspectives on recruiting, hiring, and developing professionals for the construction project management role.  Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve. Join host Jon Isaacson as we explore contractor stories, experiences, and best practices to help listeners thrive in the skilled trades. MUSIC Theme - It's Only Worth It If You Work For It by NEFFEX Cool Revenge - Jeremy Blake  In this episode of The DYOJO Podcast we share tips for making the most of the Restoration Industry Association (RIA) annual convention and expo. This year it will be in Dallas, Texas, April 8 - 10, 2024. Watch and listen for several Passport Stops that will help you elevate your mindsets and habits as a contractor specializing with insurance claims and disaster recovery In Episode 115 of The DYOJO Podcast 0:00 Industry Issues & Drama 4:48 Passport #1 9:57 Passport #3 14:07 The DYOJO Audiobooks 16:37 Passport #4 19:12 Passport #5 20:57 Passport #6 23:34 Passport #8 26:20 Property Restoration History 31:53 Passport #11 Clips were used in this Episode from * The RIA Martin L King Award introduction video * Several prior episodes of The DYOJO Podcast Articles Cited Include * A Brief Walk Through RIA History by Michelle Blevins (R&R Magazine) * Founding Fathers of Restoration by Pete Consigli (RIA Website, C&R Magazine) * Restoration’s History and the Modern Restorer by Jon Isaacson and Pete Consigli (Cleanfax Magazine) LAST EPISODE TDP 114 No One Wants to Work NEXT EPISODE Join us as we discuss hard construction lessons learned from a failed nuclear power plant in Elma, Washington  Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve. Join host Jon Isaacson as we explore contractor stories, experiences, and best practices to help listeners thrive in the skilled trades. MUSIC Theme - It's Only Worth It If You Work For It by NEFFEX  This week on The DYOJO Podcast we share some more property restoration history. If you listen to IAQ Radio on Fridays, you know that Cliff Zlotnik always opens the show with a question. Joe Hughes and the Z Man are the OG's of property restoration podcasting. They were podcasting before that was even an option, broadcasting live in the 2000's over internet radio. 
We speak to this restoration founding father's sons and several others about these historic contributions that birthed the water damage mitigation industry. Cliff Zlotnik shared, "His invention of the air mover was probably the most significant invention for our industry. It was a brilliant idea. It was simple. And do you know what's even crazier? His idea to put it underneath the carpet and float the carpet."  |
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