The best-selling book, How To Suck Less At Estimating: Habits for Better Project Outcomes, by Jon Isaacson is NOW AVAILABLE as a six module training course from Restoration Technical Institute. Project outcomes in the skilled trades are tied to the estimating process. Good estimating is marked by the thoroughness of data capture (site observation) and the accuracy of data input (bidding). Author Jon Isaacson, The Intentional Restorer, shares his two decades of professional experience to help anyone involved with, or interested in, the art of estimating to shorten their DANG learning curve for improvement. Habits For Better Project Outcomes:
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Unlike any course you have ever taken before. If you like to be overstimulated, learn and estimating, this is the course for you! Jon Isaacson delivers practical knowledge and demonstrations in his signature "INFOtainment" style. How To Suck Less At Estimating, was written for:
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Tune in to The DYOJO Podcast for some exciting news about THREE EXCLUSIVE EVENTS: RSVP for The DYOJO Podcast LIVECheck out TheDYOJO.com/blog for information and links: 1. Eventbrite Link for the LIVE recording of The DYOJO Podcast on Thursday, November 17, 2022 at 12pm PST - Guests include Pete Consigli, Bob Blochinger, IAQ Josh Winton RSVP through Eventbrite for the Zoom Link DYOJO Watchdog Pre-Winter Break Party2. The DYOJO Watchdogs Neighborhood Cardigan Party on Monday evening, January 23, 2023 in Naples, Florida - an opportunity to meet some of the historic figures who have built up the property restoration and the building science industries. This event will kick off the Ask Andrew Building Science Symposium (aka the Building Science Winter Break 2023) Tuesday, January 24 and Wednesday, January 25, 2023. A highlight of this Symposium will be a four-member Pioneers of Building Science Panel featuring Joe Lstiburek, Gary Nelson, Neil Moyer, and John Tooley. Read more in the Cleanfax Magazine article on AABSS 2023 DYOJO January 2023 Hurricane Workshop3. The DYOJO Hurricane Ian Workshop on Thursday, January 26th, 2023 in Naples, Florida. Pete Consigli is working to put together an education-packed panel of specialists who address various aspects of hurricane and storm disaster response. This is a great time to be in Florida, as Bob Blochinger says, "We don't have winter." Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve for personal and professional development. IN THIS VIDEO:
Last year we attended AEML's Winter Break 2022 - The Florida Mold Conference. The organizer, restoration's Global Watchdog, Pete Consigli is helping to coordinate the education and networking for The Andrew Äsk Building Science Symposium (aka The Building Science Winter Break). Winter Break 2023 Highlights
LIVE Recording of The DYOJO PodcastTo hear more about this event, JOIN US LIVE on Thursday, November 17, 2022 at 12pm PST for a LIVE recording with Pete Consigli and Bob Blochinger. Please RSVP through Eventbrite to receive the link to the Zoom call. We will also be announcing unique opportunities including a pre-conference meet up with the Restoration Watchdogs and a post-conference workshop. Be There or Be Square
Video from AEML Winter Break 2022It is possible, as an entrepreneur, a business owner, a manager, or an aspiring professional to do the wrong thing for the right reasons. Your intentions do not nullify the potential consequences of your decisions. Therefore, as a means of helping you shorten your DANG learning curve, we have solicited the aid of our good friend Ed Cross, The Restoration Lawyer, to clarify the role of industry standards in your service contracts. Imagine I am a well-intentioned water damage restoration contractor. I think it would be a good idea to cite the Institute of Inspection Cleaning and Restoration Certification (IICRC) S500 Standard for Professional Water Damage Restoration in my proposals and contracts. With his many years of litigation experience, how would Uncle Ed advise me to navigate this concept? Restoration Contractor (RC): Hey Ed, I just want people to know that I'm serious about what I do. So I've been talking to them a lot about how we train and follow the IICRC standards. Ed Cross (Uncle Ed): Comply with the standard of care. RC: That's why I thought thanks for confirming that. I'm thinking about putting it in our proposals and in our contracts. Uncle Ed: Don't put that in your contract! RC: But I want people to know that we're serious and that we do it right. Uncle Ed: Comply with the standard of care, but do not write into your contract, that you're going to perform the work according to IICRC standards. RC: Are you sure? Uncle Ed: it's not going to help you sell any jobs. It's going to marry you to these thick documents that are hundreds of pages long. All the plaintiff's attorney has to do is point to one sentence in there that you didn't strictly comply with and they’ll be able to shout about a breach of contract. RC: That doesn't sound good. Uncle Ed: You don't need that kind of headache. If you want to know more about The Restoration Lawyer and his involvement in the industry, watch our prior interview with Ed Cross or read the article in Restoration and Remediation (R&R) Magazine titled A History of Collaboration; A Future of Advocacy. If this information has been helpful, please subscribe to The DYOJO Podcast and consider purchasing one of the books from our Be Intentional series. edit. Business owners want to reach their goals. Management staff understands the need to achieve certain metrics of performance. Yet, there is often a dissonance within the organization between their clearly stated goals and their consistently achieved outcomes. Accountability for outcomes can only be established when the process is clear and the follow-through is consistent. Being intentional with developing and improving your estimating process requires a few simple steps. Lack of clarity = Lack of Accountability As a person in a position of leadership, you can help your organization grow by being honest about whether your system is dumb by design (revealing intentionality) or whether negative outcomes are the by-product of dumb design. If the project outcomes are inconsistent, a great place to start is to ask whether you have been clear and consistent as a leadership team. Increased Clarity = Increased Consistency
Team members cannot consistently perform if they don’t understand what they are supposed to be doing. Communication needs to be clear to those who are receiving the information. Developing your team's leadership skills includes helping members of management to learn to understand how their team learns as well as how to best communicate with them to relay information. Clarity + Consistency = Accountability As Anthony Nelson, President of Premier Restoration, learned, “Quite often our younger Millennial and Gen Z technicians will refuse to tackle a given task until they understand the ‘why.’” It follows that skills like empathy and communication are at a premium for aspiring managers and business owners. Those who can learn to help their team members understand what needs to be done as well as why it is important will reap the greatest (and most consistent) reward. Dumb By Design Owners, managers, supervisors, and anyone in a leadership role will see elevated results when they dumb their processes down so that someone who has no industry experience can understand what they need to do and why it is important to the team. Your communication is affected by the company you keep. While it is important for you to challenge yourself by being around other leaders, it is also important for you to connect and communicate with those at the entry level of your organization. Build clarity and consistency from the bottom-up, so that you can practice accountability from the top-down. If you would like to learn more about this concept, read Module One of Jon Isaacson’s NEW book, How To Not Suck At Estimating: Habits For Better Project Outcomes. This book will also be a training course offered through Restoration Technical Institute. The book should be available by August of 2022. In the meantime you can subscribe to The DYOJO Podcast for more content that will help you shorten your DANG learning curve. Jon Isaacson, The Intentional Restorer, is preparing to release his fourth book. This title, How Not To Suck At Estimating: Habits For Better Project Outcomes will also be a course that the author will distribute through the Restoration Technical Institute. Elements of the books have been peer reviewed by various property restoration contractors and insurance claims professionals. Rob MacPherson, Manager of National Estimating Services at DKI Canada says the following, Jon hits the nail on the head again. His insight into the industry can help all restorers easily understand the process and procedures to help them succeed. I can’t wait for book #5. - Rob MacPherson, Manager of National Estimating Services at DKI Canada The target audience for this construction estimating book and training course is fourfold:
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