The Chart of The DYOJO Way
THE CHART of The DYOJO Way
A training outline for personal and team development for intentional restorers.
Developing Intentional Restorers at every level:
Are you an intentional property restoration team leader and you want to shorten your DANG learning curve for developing your team as intentional restorers?
We are sharing THE CHART of The DYOJO Way for developing intentional restorers within your own team and organization.
Career development in property restoration, as in most of the skilled trades, will require you to develop the right mindset and habits in customer service. We will address two key components of customer service in this article, communication and cleanliness.
A training outline for personal and team development for intentional restorers.
- The DYOJO is The Do Your Own Job Dojo. In The DYOJO we help you train the mindset and habits of your team as you help them become intentional restorers.
- The DYOJO specializes in helping property restoration teams to shorten their DANG learning curve for professional development as intentional restorers.
Developing Intentional Restorers at every level:
- Career development for property restoration technicians
- Leadership skills development for property restoration managers
- Estimating and project management best practices for estimators
- Process improvement for property restoration owners
Are you an intentional property restoration team leader and you want to shorten your DANG learning curve for developing your team as intentional restorers?
We are sharing THE CHART of The DYOJO Way for developing intentional restorers within your own team and organization.
Career development in property restoration, as in most of the skilled trades, will require you to develop the right mindset and habits in customer service. We will address two key components of customer service in this article, communication and cleanliness.
- If you want to develop your career, you have to be intentional in your personal development.
- If you want to attract, develop, and retain good talent for your organization, you have to be intentional in your team’s professional development.
- If you want to be an intentional restorer, you must make a constant commitment to develop your mindset and your habits.
Training is key to personal and professional development
THE CHART of The DYOJO Way will help you achieve your personal and team goals:
- Whatever you do, do it intentionally.
- Life is about opportunity, not convenience. Keep your eyes open and volunteer for the assignments that nobody wants so that you can accelerate you access to learning.
- As you give, don't be afraid to ask. If you follow the advice above, at some point your willingness to help should be noted as a commitment to growth and be reciprocated by your employer.
- Be F-A-T: Faithful, Available, and Teachable. We talk about this principle in my book Be Intentional: Culture.
- Documentation is key. In property restoration we don't get paid for what we do but for what we document. We discuss this in my book, Be Intentional: Estimating.
- For many companies in the property restoration industry, Xactimate is a key resource for how estimates are composed and can be utilized to generate workflows for the production team. Learn to use this tool.
The Chart outlines training for team development
THE CHART of The DYOJO WAY is an outline for training personal and team development for intentional restorers:
- LIST OF RESTORATION RESOURCES (in alphabetical order)
- Read books like Be Intentional: Estimating to help you develop the right mindset and habits for estimating in property restoration and using tools like Xactimate
- Listen to industry podcasts such as The DYOJO Podcast to connect with property restoration professionals who have BTDT (been there, done that)
- Read the excellent personal development book by Rachel Stewart, Unqualified Success
- Being a healthy water damage science skeptic with industry legend Ken Larsen
- Learn to operate, clean, and maintain your property restoration equipment
- Read The 24HR Tech by Andy McCabe
- Create a five year plan and be clear about pursing it
- Know the insurance claims process and how to effectively communicate with customers
- Learn to operate innovative resources like Docusketch
- Keep your foot on the gas for professional development so that you can "thrive, not just survive"
- Learn about the history of the property restoration industry
- The Three R's of Mastering Xactimate for Beginners
The DYOJO Way: developing Intentional Restorers at every level:
- Career development for property restoration technicians
- Leadership skills development for property restoration managers
- Estimating and project management best practices for estimators
- Process improvement for property restoration owners
The DYOJO Business Services for Property Restoration and Construction:
- Enhancing your efforts to build a thriving culture
- Mindset and Habits for Insurance Claims Estimating
- Xactimate Remote Estimating for Mitigation and Reconstruction
- Business Coaching for New and Growing Restoration Contractors
- Water and Fire Damage Repairs Presentations
