Insurance Claims Pricing Games
Contractors and customers feel the squeeze when the insurance carrier plays pricing games with the estimating and collection process of insurance claims restoration. We discuss New Construction Pricelists being applied to restoration scenarios with contractors in Minnesota, California, and Washington.
We discuss the issue, rebuttals, and resources including the Restoration Pricing Position Paper from the Advocacy and Government Affairs Committee (AGA) of the Restoration Industry Association (RIA),
“New construction price settings in certain pricing programs increase labor productivity which reduces prices in a way that may not be appropriate for restoration. Indirect tasks that must occur to accomplish direct repairs – known as “Supporting Events” – may need to be appropriately adjusted due to the extent of the damage in a restoration project.
This discussion educates the listener on the underlying factors which lead to these manipulations and provides the contractor with some well-thought-out rebuttals. While there are no cheat codes that will eliminate the squid games, restorers will find it refreshing to know that resources are being created and advanced regain and maintain sustainable claims practices.
The DYOJO Podcast, Episode 77 includes these guests and appearances:
Sponsors of The DYOJO Podcast:
* Restoration Industry Association (RIA) - Restoration Industry Association (RIA) Join your fellow intentional restorers at the RIA 2022 International Restoration Convention and Industry Expo, April 11-13 at the Peppermill Casino in Reno, NV. Let them know The DYOJO sent you.
* Restoration Technical Institute (RTI) provides world-class training. Designed for those who serve the Restoration, Cleaning and Industries related to the Built Environment.
* Office Services by Brandi, LLC provides unparalleled personalized bookkeeping services to a broad range of clients in many states. Brandi will help tackle the never-ending list to be done in the restoration industry by handling the R&M billings, collections and many other key areas to take the burden off the owners.
THURSDAYS are for The DYOJO Podcast
New episodes of The DYOJO Podcast are released on Thursdays 9am PST via video through YouTube and/or audio is distributed through platforms such as Apple, Spotify, Google, etc. Learn more by visiting our website - www.thedyojo.com/podcast
Remodeling Your Goals
The old-new may hold the key to help you unleash better mindset and habits for the coming year.
Our kitchen was remodeled by a well-intentioned prior homeowner. To date, I’ve been able to remedy many of the functional discrepancies, such as shaving down the sink cabinet to bring our farmhouse sink to level with our solid surface countertops. But at least weekly, some of the shortfalls in quality instigate conversations about our future plans.
Thankfully my wife and I are [mostly] on the same page with regard to pragmatism, as we both understand in the current market an overhaul of our kitchen will not net a return that offsets the expense. I couldn’t wait to share my revelation with my wife and family. The re-org idea had been chirping in my ear for several days, and slaying the dragon of kitchen dissatisfaction in this simple way was all the more rewarding.
Read MORE in the article The Old New published by Restoration and Remediation (R&R) Magazine.
THIS THURSDAY on The DYOJO Podcast
If you feel like you missed out on this year's AEML Laboratories Winter Break 2022 - THE Florida Mold Conference, YOU'RE RIGHT. While we won't give away everything, we will recap the event and share some of the things that we learned.
Mark your calendars for January 2024, as you won't want to miss it AGAIN.
The DYOJO Podcast, Episode 76 includes these guests:
* Pete Consigli, The Global Restoration Watchdog
* Cliff Zlotnik
* Rachel Adams-Beja
* Michael McGuinness
* Bob Blochinger
* Peter J Crosa
* Rico Rodriquez
* Jeff Cross
* Joe Hughes
* John Lapiotairre
* Richard Alexis
* Ron Mazur
* Brittany Gordon
* Paul LaGrange
* Ken Larsen
* Josh Winton
* Jim Thompson
* Ivi Sims
* Amanda Hosey
* John Downey
* Ken Slider
* Gordy Powell
* Lisa Lavender
* And MORE...
* Restoration Industry Association (RIA)
* Office Services by Brandi LLC
* Restoration Technical Institute (RTI)
THURSDAYS ARE FORE The DYOJO Podcast
New episodes of The DYOJO Podcast are released on Thursdays 9am PST via video through YouTube and/or audio is distributed through platforms such as Apple, Spotify, Google, etc. Learn more by visiting our website - www.thedyojo.com/listen
#mold #training #moisture #contractor #podcast
As a manager or business owner, trying to get some advice on whether a strategy or service option is right for your business can feel like a difficult process. The development of the internet and social media has provided entrepreneurs with limitless opportunities for immediate feedback from any number of persons presenting themselves as authorities on a given subject. If you go online seeking feedback, you will likely receive conflicting input from the extremes of a given perspective. While there are no dumb questions, there are plenty of dumb answers; so how do you avoid bad advice?
The DYOJO offers Seven Questions to assist you as a manager or business owners to determine whether a strategy or service option is right for your business. These simple questions will assist you to be better prepared to articulate questions in alignment with where you are in your development and where you are trying to go. I believe these questions will help you better determine who can help you on your journey as well as how much credence to give to various sources of input.
Seven Universal Business Questions
Whether you are growing your career or growing your business, you must always remember one key thing – it’s your DANG journey. No one is going to walk it for you. No commenter on social media, no coach, no consultant, no author, no podcast host, is going to take the direct hits when you fail or feel the wins as deeply as you do when you succeed. While it is smart to seek and take in good counsel on any element of business that may be new to you, I think it is important to consider these seven universal business questions:
Questioning Controversial Business Tactics
You will hear many smart people say really dumb things. Often this is related to our shared practice of repeating the platitudes of the day. Something can sound intelligent as it rolls off the tongue while being completely baseless and possibly harmful if applied. These seven questions will help you step back and take a broader view as you work to avoid taking bad advice and harming your business. In the age of fear-mongering, remember that there are differences between strategies that are illegal, unethical, controversial, and safe. Here are a few simple definitions:
In business, many prognosticators want to make controversial items into grandiose arguments over morals or ethics when what drives many of them is their own fears, lack of experience, and failures. I do not promote the idea that anyone should blur the lines with something that is illegal. Business persons should seek out hearty discussions about ethics with their qualified peers. Yet, in the guise of sound business advice, usually for self promotion, the responses to something controversial are too often in the extreme. Pundits within the restoration industry follow the tactics of politicians in making a battle of good versus evil where no deep moral dilemmas exist.
Seven Questions Applied To A Specific Strategy
Recently there have been some discussions, written and in video, regarding direct to consumer fire damage service offerings. You may have heard it by another name, fire damage chasing. Most of the responses that I have observed veer into the realm of indoctrination as opposed to an earnest discussion of the facts related to the topic. While fire chasing can be controversial, I am not hearing disciplined thought leading to the leaps [over logic] taken to reach these predetermined conclusions. Hearsay is not helpful in business or life and should not be promulgated as a diagnostic methodology when advising peers or clients towards a determination for their business.
If you would like to read more on how I applied these seven questions to the topic of direct to consumer fire damage service offerings ("chasing"), please read the article published with C&R Magazine, Industry High Horses: Fire Chasing.
Tell me if you've heard this one, Pete Consigli, Cliff Zlotnik, John Downey, Jeff Cross, and Jon Isaacson walk into a bar...
Three episodes of Straight Talk with Jeff Cross include a lineup of:
These guests, and more, were all in attendance for the amazing AEML Winter Break 2022 - The Florida Mold Conference which addressed the topics of Moisture, Mold, Materials, and Methodologies from from an undisclosed location in Deerfield Beach, Florida. Somehow, during the action packed agenda of all star presentation after all star presentation form some of the greatest minds in these interrelated industries, Jeff Cross was able to coerce these guests to join him for his video podcast, Straight Talk.
Controversies Over Water Damage Standards
Cliff Zlotnik and Pete Consigil discussed some of their questions during the development and revisions of the water and mold remediation standards as well as the origins of The Restoration Watchdogs.
From Straight Talk, "Both Pete Consigli and Cliff Zlotnik are dedicated, passionate industry advocates and have spent decades as the industry’s watchdogs. In this segment of Straight Talk!, they discuss how the industry has evolved and the work they have done to help the modern restorer."
The Origins of Cleanfax and the future of CIRI
From Straight Talk, "John Downey calls himself a "formerly important person" but he is far from hanging up his hat and retiring. The founder of Cleanfax is busy with his work as the executive director of CIRI, the Cleaning Industry Research Institute. In this special on-location interview, Downey discusses his work and what he is doing to help promote the value of cleaning."
The Origins of The DYOJO Podcast
From Straight Talk, "Jon Isaacson is the host of The DYOJO Podcast and is known as The Intentional Restorer. In this episode of Straight Talk!, Jon proves to be a challenging guest but an entertaining one at the same time."
The DYOJO - helping contractors shorten