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Investing In Yourself

11/30/2023

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If you don't have a leader that is invested in your growth, then you have to invest in yourself." - Nicole Humber, CEO of Bravo Restoration 
On Episode 110 of The DYOJO Podcast, we talked to Nicole Humber CEO of Bravo restoration, she's going to piggyback on the concept of reaching out to schools and talking to students about opportunities in the skilled trades. She says, "So I've been really involved in those schools coming back and either being a presenter and talking about our specific trade, or being a mentor for women, like women students that are interested, but not like, they only see male, so they think that's allowed. We have a couple of programs outside of schools that focus in on, you know, ages 16 to 24, or right after high school. And so I just get involved in those, you know, reaching out asking if I can be a mentor, or like, Hey, do you need anything like, what can I give you to help?" 

Generational Construction Outreach

We echo ​what Nicole is saying. And for anyone who hasn't experienced it, and we've had some badass ladies on our crews. It really is, there's no rhyme or reason it's not you're from this generation means that you're a hard worker, I've had people from older generations who have been lazier than young people. I've had young people kick butt and, you know, take in complex concepts quicker than others who've been doing it for a long period of time. So it's really, you know, finding the right people that are a culture fit for your organization. And if you look around, and the culture is pretty monolithic, you know, maybe it's a lead not, maybe it's a leadership issue, it's time to you yourself, need to get outside of your box, expand the parameters for finding new talent, and finding ways to make it open and inviting to not just because it's the right thing to do, but because it will exponentially grow and improve your company having more diverse influences. What are some of those words of encouragement for people that maybe are feeling like, Man, why am I doing this? Do I need to stick with it? How do will I break through barriers? Because whether it's a young person or various genders, or races, you know, there's all kinds of barriers to you know, especially a very traditional old school thinking industry.
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Becoming a Valuable Employee

Nicole Humber says, "​I think that um, my biggest encouragement or advice would be just, you can only control what you can control what you do. You can't control what other people say or do or, or, and so it's like, what you can control is what you experience. And so when people are in these establishments, that they're like, I can't quite break through this barrier. I feel like there's a seat. A glass ceiling, I just I see it, but I can't get there. Invest in yourself. So invest in reading leadership books, invest in, you know, if you have to pay for your own IICRC classes do that. Do your research, become an expert in the industry where it makes it impossible for anyone to put the lid over you. If you don't have a leader that is invested in your growth, then you have to invest in yourself."
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The Heart of a Company

11/23/2023

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People care about the heart of a company. 

Readers can check out the SOCKTember 2023 article in C&R Magazine to get some of the infographics and other visuals but wanted to shout out. In addition to what we wrote there. 

Michelle Blevins reminds contractors that SOCKtember and Restoring Kindness encourage organizations to, "Do these random acts of kindness throughout communities this is one of the best ways that you can market without marketing, right like you're building such great brand recognition and showing that your company really really cares."

SOCKTember 2023 Teams

  • C&R Sockstars - Michigan - Michelle Blevins and Sarah Guastaferro from C&R Magazine - 1,292 pairs 
  • Graham Auto Repair - Washington - Lacie Ugelstad from Graham Auto Repair - 3,473 pairs 
  • Triple D’s - Washington - David Kean from Kustom, Diane Salz from Evernew, Dana Resop from FRSTeam, and Andrea Florescu from American Water Damage Restoration - 2,880 pairs
  • On Side Restoration - Canada - Lisa Nykoluk and Erin Campbell out of OS HQ - 44,797 pairs 
  • Culture Sock - California - Elan Pasmanik from Born to Repair - 2,346 pairs 
  • Ironclad - Florida - Ben Ricciardi from Ironclad Restoration Marketing - 1,100 pairs 
  • Rare - Colorado - Doug Weatherman from Rare Restoration - 1,608 pairs 
  • Advanced - East Coast - Michelle Delucia, Monica Bautista, and Mike Ferrante from Advanced Disaster Recovery - 12,349 pairs 
  • The Best DANG Sock Raising Team in Pierce County - Kelsey Isaacson from Home with K Isaacson, Andrew Park from Arken, and Jon Isaacson from ARES - 2,596 pairs

Record Breaking Donations

SOCKTember 2023 was a record breaking year. This year restorers set a record raising over 72,000 pairs of new socks for local charities. And that's teams that raised 30 pairs of socks all the way obviously to the winner that raised 10,794 pairs. We had quite a few raisins 651 in the 4001 in 3000, a couple in the twos very high twos as well. Several and that 17 1615 1100 A couple of five hundreds and then several teams less. Just remember Red Deer raise 36 pairs in the first year and then they've gone up from every year since so it every pair your team raises a pair that wasn't in the community going to people who need socks previously.

Thank You to Pierce County

For our team, The Best DANG Sock Raising Team in Pierce County we want to thank those contributors who made themselves known. Many people gave generously and anonymously. Our generous drop sites - Jimmy, Dawn, and the team at Edward Jones of Graham Washington, Judy and the team at Tacoma Trophy, Quincy and the team at Campfire Coffee, and Theory Real Estate. There were several companies and individual contributors as well, including Movement Mortgage, Arken, ARES, Washington Restorer, Expert Restoration, Tyler Hegstad, Jotasha Krueger, Terrance Krueger, Dave English, Jennifer English, Hendricks Family, Nan Gehlen, Encircle, Luke Draeger, Aramsco, Joyce Gabriel, and MANY MORE. 
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Record Breaking Charitable Contractors

11/16/2023

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This week, on The DYOJO Podcast, we will discuss record breaking efforts by contractors who care for their local communities. We will share some creative ways business owners and managers can connect with clients and engage their employees. ​
This Episode #110
​

0:00 Contractors break charitable record
0:56 Creative community and team engagement
5:40 SOCKTember 2023 results 
10:24 Kate Cinnamo on educating young people  
14:22 Record breaking sock raising efforts 
19:38 Nicole Humber on breaking the glass ceiling  
27:31 Thank you to SOCKTember participants and contributors

Joe Biden Home Rehab Money 

First, let’s recap what we talked about in our last episode. Biden wants to fix your house. Go get that Biden money. 

In Episode 109 we discussed how President Biden proposed $16 billion for the Neighborhood Homes Tax Credit, which would result in more than 400,000 homes built or rehabilitated, creating a pathway for more families to buy a home and start building wealth.  

We talked about the 203(k) reinvestment loan and how that can lead to opportunities for home buyers, home owners, and contractors. 

Find where the money is and explore whether your team can tool themselves to be of service. As the economy evolves, business must do the same. We all know the six deadly words - we’ve always done it that way - yet how often are we really challenging ourselves. When was the last time you checked your mindset as a business owner or changed a habit as a manager? 

Steve Jobs had a term, “self disruption”. Recognizing that companies, industries, and economies are always being disrupted. The only constant is change. So why not build into yourself and your team the practice of disrupting yourself? 

The Power of Thank You

We talked to Michelle Blevins a few episodes ago (#102) about creative ways to engage your community and your team. Many times these efforts don’t need to be anything extraordinary to be impactful. In my second book, Be Intentional: Culture, one segment many readers cite is the chapter by Lisa Lavender. She is the mastermind behind Berks Fire and Water in X, Pennsylvania as well as the Restoration Technical Institute. In her chapter she discusses the importance and impact of simply saying, “Thank you.” ​
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SOCKTember 2023 Results 

Restorers Set a Record Raising OVER 72,000 NEW Socks for Local Charities

Since 2020, skilled trades have been competing to see who can raise the most pairs of new socks for local charitable organizations. In 2021 teams from On Side Restoration joined The DYOJO Podcast Annual SOCKTember NEW Sock-Raising Challenge to expand the effort into an international challenge. This year C&R Magazine joined the effort as a sock-raising competitor as well as incorporating the event into their Restoring Kindness initiative.
SOCKTember History In the year of the shutdown, several contractors in Washington State gathered together to source a creative way to reach out to customers, engage their communities, and inspire their teams. SOCKTember started with the simple idea of having fun and doing good with the added incentive of competing against fellow contractors to see who could raise the most pairs of NEW socks to donate to local charities. 

  • In 2020, the first year of SOCKTember, four teams in Washington State raised over 5,500 pairs of socks and donated them to deserving local charities. 
  • In 2021, the second year of SOCKTember, 39 teams in 2 countries raised over 66,000 pairs of socks and donated them to local charities. Sisters for Socks out of Seattle, Washington became a two time winner beating 2nd place by 2 pairs of socks as they raised 8,506 pairs of new socks. 
  • In 2021, On Side Restoraiton’s Laval office became the first internatonal winner. Their small local team set a record that has yet to be beat accumulating 11,160 pairs of new socks. 

SOCKTember Annual Results (Years Past) Year 1: 2020 
  • 5,500 pairs of NEW socks raised and donated 
  • Winner Sisters for Socks (Seattle, WA) - Reliable Contents and ServiceMaster of Tacoma 

Year 2: 2021
  • 66,435 pairs of NEW socks raised and donated 
  • 1,030 pairs of new shoes raised and donated - Culture Sock (San Diego, CA) - Born to Repair 
  • Winner: BACK to BACK Sisters for Socks (Seattle, WA) - Reliable Contents and ServiceMaster of Tacoma raised 8,506 pairs of NEW socks
  • Nation: Canada edges out the United States raising 34,129 to 32,306 
  • State: Washington raises 25,982

Year 3: 2022
  • 57,791 pairs of NEW socks rasied and donated 
  • Winner: On Side Restoration - Laval sets a new record raising 11,160 pairs of NEW socks
  • Nation: Canada soundly beats the United States raising 38,891
  • State: Washington raises 16,655 

SOCKTember 2023 Results 
State vs. State

This year SOCKTember added many new states, inlcuding Connecticut, Florida, Pennsylvania, Colorado, New York, New Jersey, and Michigan. Thanks to the addition of Advanced Disaster Recovery (ADRI) New Jersey made a run at the state title raising 5,639 pairs of NEW socks but was beaten by four-time states chamption Washington with a total of 6,069. 

Nation vs. Nation (RECORD) 

Since their emergence in the competition in 2021, Canada has proven to be a fierce competitor at the national and team level. In truth, they have been only widening the gap in most categories in large part due to the involvement of the engagement from the On Side Restoration headquarters as well as the drive of the individual offices. Canada set a new national record raised 44,797 pairs of NEW socks. 

2023 Total NEW Socks Raised (RECORD)

Thirty eight teams, many of whom were new to the competition, worked diligently during the month of September to enlist their teams and communities to help them raise socks. Graham Auto Repair (WA) and Triple D (WA) went out on their own, with the Graham team gathering automotive professionals from several states to represent the efforts of their industry. Rare Restoration (CO) and  Ironclad Restoration Marketing (FL) also formed their own teams to represent their home states. SOCKTember 2023 set a new world record raising and donating 72,441 pairs of NEW socks. In four years this brings the total of NEW socks raised and donated to charitable organizations to 202,167. 

2023 Awards and Top 5 Teams  

  • Rookie of the Year - Graham Auto Repair formed their own team and brought in several automotive repair offices in the network from around the United States to raise and donate 3,473 pairs of NEW socks 
  • Most Improved - On Side Restoration - Surrey nearly tripled their totals from last year raising and donating 2,939 pairs of NEW socks 
  • You Can Do It - While it is fun to raise large quantities of socks, in our first year we thought we would have accomplished something amazing if we raised 1,000 pairs of socks collectively. The YCDI award recognizes the team that raises the closest to 1,000 pairs of socks. This year Advanced Disaster Recovery - Marlborough office (Newcomer) hit the number right on the mark. 
  • Fifth Place - Advanced Disaster Recovery - Fairfield office (Newcomer) raised and donated 5,130 pairs of NEW socks
  • Fourth Place - On Side Restoration - London office raised and donated 5,289 pairs of NEW socks 
  • Third Place - On Side Restoration - Edmonton office raised and donated 6,011 pairs of NEW socks 
  • Second Place - On Side Restoration - Chilliwack office raised and donated 6,137 pairs of NEW socks 


SOCKTember 2023 WINNER 
This years winner joined the competition in 2021 and hit the ground running as the fourth place finisher with 4,532. In 2022 they nearly doubled their NEW sock haul raising and donating 8,144 pairs of NEW socks but were overtaken by a team that went from 36 pairs in 2021 to setting the all time record in 2022, On Side Restoration - Laval. Finally, after elevating the quantity of socks raised year after year, On Side Restoration - Red Deer takes home the SOCKTember 2023 trophy by raising the second highest total ever at 10,794 pairs of NEW socks. Congratulations to On Side Restoration and the fiercely competitive team of do-gooders at the Red Deer office! 

SOCKTember 2023 Teams 
  • C&R Sockstars - Michigan - Michelle Blevins and Sarah Guastaferro from C&R Magazine - 1,292 pairs 
  • Graham Auto Repair - Washington - Lacie Ugelstad from Graham Auto Repair - 3,473 pairs 
  • Triple D’s - Washington - David Kean from Kustom, Diane Salz from Evernew, Dana Resop from FRSTeam, and Andrea Florescu from American Water Damage Restoration - 2,880 pairs
  • On Side Restoration - Canada - Lisa Nykoluk and Erin Campbell out of OS HQ - 44,797 pairs 
  • Culture Sock - California - Elan Pasmanik from Born to Repair - 2,346 pairs 
  • Ironclad - Florida - Ben Ricciardi from Ironclad Restoration Marketing - 1,100 pairs 
  • Rare - Colorado - Doug Weatherman from Rare Restoration - 1,608 pairs 
  • Advanced - East Coast - Michelle Delucia, Monica Bautista, and Mike Ferrante from Advanced Disaster Recovery - 12,349 pairs 
  • The Best DANG Sock Raising Team in Pierce County - Kelsey Isaacson from Home with K Isaacson, Andrew Park from Arken, and Jon Isaacson from ARES - 2,596 pairs ​

Pierce County Sock Thank Yous

SOCKTember 2023 Thank You’s 

For our team, The Best DANG Sock Raising Team in Pierce County we want to thank those contributors who made themselves known. Many people gave generously and anonymously. Our generous drop sites - Jimmy, Dawn, and the team at Edward Jones of Graham Washington, Judy and the team at Tacoma Trophy, Quincy and the team at Campfire Coffee, and Theory Real Estate. There were several companies and individual contributors as well, including Movement Mortgage, Arken, ARES, Washington Restorer, Expert Restoration, Tyler Hegstad, Jotasha Krueger, Terrance Krueger, Dave English, Jennifer English, Hendricks Family, Nan Gehlen, Encircle, Luke Draeger, Aramsco, Joyce Gabriel, and MANY MORE. 

Restoring Kindness and SOCKTember 2024 

The DYOJO Podcast and C&R Magazine want to thank all of those who participated, donated, and helped spread the word. Check out the Restoring Kindness website to register your team for the traditional Spring Restoring Kindness event as well as the Fall SOCKTember (September) event for next year. Let’s continue to have some fun, do a lot of good, and help promote all of the good things that our industry does in our local communities. 

Next Week 

We keep promoting this week to week, but next week we will actually dive into a story about a construction project here in my home state that was off the mark by billions. As we talked about in the opening thoughts, a lack of vision, clarity, oversight, and willingness to address the issues lead up to billions in losses and an overall failure to complete the project. 
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The DYOJO Podcast 

Credits 

The DYOJO Podcast is produced by The DYOJO (D-Y-O-J-O). Host Jon Isaacson, the Intentional Restorer, is an author and contractor based in Puyallup Washington. You can find out more about this podcast, including blog posts with content references, as well as Jon’s books for contractors and other services at thedyojo.com. If you have enjoyed this content, please like, subscribe, and share.
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Episode 109 Billions for Construction Rehabilitation from President Biden

11/2/2023

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On October 16, 2023, the White House announced new actions on home ownership including  $16 billion for housing and rehabilitation ​
Last Week 

We discussed a contractor who is facing civil lawsuits for spending construction funds on a lavish lifestyle, including a bright yellow $85k Dodge TRX, Super Bowl and World Series trips, and a million-dollar home. Then he goes missing for nearly a week. Some listeners commented that it was an interesting story but didn’t see the correlation to “shortening the DANG learning curve”. 

I think one of the lessons here is one that is similar to the RJC case we also recapped in Episode 108, that contractors, and business persons in general, like to point to all the outside burdens that impact their businesses. Whether this comes from insurance companies that delay, deny, and defend claims; homeowners who want everything for free and don’t want to pay the final bill when the job is done, the government messing with the economy, etc. All those outside forces are always going to be a factor, but too often as contractors we don’t deal with the one factor we have the most control over, ourselves. 

TDP 108 Crime & Construction - Contractor Burns Truck to Cover Fraud?
 - https://www.youtube.com/watch?v=QpQWVND5iWo&t=658s 

From the RJC vs. AISD story (Episode 92, Part 1), there are dozens of things the contractor could and should have done to better protect themselves. Its a shame when a contractor goes down, and we don’t know the full story, but we can learn from failures to communicate, to provide documentation, and have a solid contractural understanding of the scope and payout process. 

TDP 92 Contractor bankrupted by storm response, RJC vs AISD part 1
- https://www.youtube.com/watch?v=yjsJYljF9_0&t=124s 

For this contractor in Houston, there’s likely more to the story, but if the lawsuits are to be believed, it’s a common story among contractors who live well when the money is flowing but don’t properly prepare for the ups and downs of every industry. Both of these contractor horror stories have one thing in common, a big payout without the proper regard for the risk. 

In RJC’s case, what happens if the customer disputes the bill or delays payment? In Detamore’s case, if you have a big payout for 14 houses, don’t spend the “profits” before you’ve actually produced the job and ensured the profits are there. 

The simplest lesson from RJC is to develop a process that is consistent every time, from how you onboard your customer, confirm the contract and fee schedules, and how you document the work. 

The simplest lesson from Detamore is similar to what we tell our employees, in the peak seasons make sure you set aside money not spend it frivolously. After that first period of overtime, prevailing wage, or storm work, what does the new skilled trades employee do? They buy a huge truck. What happens when things get slow or there isn’t any OT, they are hurting. The same goes for the business. 

​
Construction Stories

President Biden proposed $16 billion for the Neighborhood Homes Tax Credit, which would result in more than 400,000 homes built or rehabilitated, creating a pathway for more families to buy a home and start building wealth.  

NEWS - $16B from the White House for houses and rehabilitation - https://www.whitehouse.gov/briefing-room/statements-releases/2023/10/16/white-house-announces-new-actions-on-homeownership/ 

The President has also proposed a $10 billion down payment assistance program that would ensure first-time homebuyers whose parents do not own a home can access homeownership alongside a $100 million down payment assistance pilot to expand homeownership opportunities for first-generation and/or low-wealth first-time homebuyers.

Make home repairs easier to finance: HUD, through FHA, is continuing its work to update the 203(k) Rehabilitation Mortgage Insurance Program to help homebuyers and homeowners finance the purchase or refinance of homes in need of improvement. 

The 203(k) Rehab Mortgage Insurance from HUD - https://www.hud.gov/program_offices/housing/sfh/203k/203k--df 

Thoughts on the White House press release from Real Estate Mindset including comments on the 203(k) - https://www.youtube.com/watch?v=zrwYhVsRm54&t=884s 

FHA is considering potential policy changes that could increase the funds available to borrowers to make renovations and repairs.  Other policies under review would permit more time for the completion of those improvements. These and other program changes will increase the use of FHA-insured mortgages to finance renovations that will improve existing homes and restore them to viable use, adding to the supply of housing in communities across the country.

The market is in flux right now, especially the housing market. For contractors looking to diversify their portfolio, it may be time to freshen up on what it looks like to work with the federal, state, and local government agencies that are looking to spend this “Build Back America” money. This story shows that at least some of those proceeds, if not additional funding, is going into the residential market for housing assistance, hopefully, more people will be able to get into affordable housing, as well as housing rehabilitation, allowing homeowners to access low-interest loans for safety, accessibility, and necessary renovations to their existing homes. 

While it’s not as simple as applying for the loan and then the work can immediately start, the process also isn’t as cumbersome as some might think. Charleston area real estate broker Bill Olson shared some of these requirements on his YouTube page.  

Biden’s homeownership actions could affect Charleston - https://www.youtube.com/watch?v=x8zILT2WfXM 

Requirements include: Could borrow up to $35,000 dollars, must use an approved contractor, the work has to start within 30 days of closing on the 203(k) loan, and the work has to be completed within six months. In our area, the requirements aren’t beyond the reach of most contractors so it would be in the best interests of contractors listening to check out what is available in their city, county, and state. 

For our local business, we have been doing some research and wrote a blog post covering some of the details for the City of Tacoma and Pierce County, Washington

Blog post on the Pierce County Home Rehabilitation program - https://www.aresrestoration.com/post/pierce-county-home-rehabilitation 

​
Closing Thoughts 

President Biden proposed $16 billion for the Neighborhood Homes Tax Credit, which would result in more than 400,000 homes built or rehabilitated, creating a pathway for more families to buy a home and start building wealth.  

According to the website neighborhoodhomesinvestmentact.org the group estimates that each $1 billion in Neighborhood Homes investment would result in the following impacts nationwide:
  • 25,000 homes built or rehabilitated
  • $4.25 billion of total development activity
  • 33,393 jobs in construction and construction-related industries
  • $1.82 billion in wages and salaries
  • $1.25 billion in federal, state, and local tax revenues and fees
In addition, this tax credit will improve property values, increase family wealth, decrease blight and abandonment in distressed neighborhoods, and create more and better options for shelter— all of which indirectly enhance multiple determinants of health and well-being in America’s residential communities.

The government claims it is investing in making housing affordable, but there are other actions that several construction groups argue are making building affordable housing more difficult. We had previously reported on the emergence of natural gas bans on Episode 97. 

TDP 97 Book #5, Gas Stoves, and 80s Prisons - https://www.youtube.com/watch?v=yf75eMi1ifg&t=229s 

It appears that the gas ban in New York has made it through their state legislature whereas the one in Berkley, California is at a stalemate for now - https://gizmodo.com/new-york-gas-stove-ban-lawsuit-1850931008 

The gas ban passed this May when New York Governor Kathy Hochul signed the All Electric Buildings Act. This made New York the first state to ban gas hook-ups in new buildings. The law aims to decrease the use of fossil fuels in the state and is supposed to take effect for new buildings smaller than seven stories high by 2026. This means those properties will not be allowed to use gas-powered appliances like water heaters, furnaces, and stoves. The policy will apply to larger buildings starting in 2029. It does not apply to existing buildings.

​
Next Week  

Episode 108 of the DYOJO Podcast was about a contractor who potentially mishandled hundreds of thousands if not millions of dollars. Episode 110, coming soon, will address an issue in Washington State where a construction project was off the mark by billions of dollars.

TDP Credits 

​
The DYOJO Podcast is produced by The DYOJO (D-Y-O-J-O). Host Jon Isaacson, the Intentional Restorer, is an author and contractor based in Puyallup Washington. You can find out more about this podcast, including blog posts with content references, as well as Jon’s books for contractors and other services at thedyojo.com. If you have enjoyed this content, please like, subscribe, and share. 

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    ​their DANG learning curve


    Book #4 - AVAILABLE NOW - How To Suck Less  At Estimating. Habits for better project outcomes. 

    Book #4 - AVAILABLE NOW as a TRAINING COURSE through our friends at Restoration Technical Institute

    Book #3 - So, You Want To Be A Project Manager? is designed to help contractors with the mindset and habits for success in this role. 

    Book #2 - Be Intentional: Culture, is a collaborative publication discussing how the small things enhance or undermine your efforts to build a thriving culture. 

    Book #1 - Be Intentional Estimating, is the 5 star rated book that helps estimators produce more consistent outcomes in the insurance claims process. 

    ​Jon is the host of The DYOJO Podcast, helping the skilled trades to shorten their DANG learning curve for personal and professional development. 

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