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Episode 120 of The DYOJO Podcast focuses on the importance of contractors, homeowners, and insurance representatives letting the structure speak during the insurance claims process. The discussion emphasizes the restoration triangle involving policyholders, contractors, and insurance companies. Stressing the need for thorough data capture (TDC) to create defensible estimates, advocating for restoring properties to pre-loss conditions with like-kind materials (LKQ). This episode critiques the us-versus-them mentality between contractors and insurers, urging clear communication and adherence to the standard of restoring properties. Listeners will hear about resources for improving estimating and project management skills in the restoration industry. IN EPISODE 120 of The DYOJO Podcast: 1:59 Who is the customer during an insurance claim with David Princeton 3:56 Let the Structure Speak during an insurance claim 6:24 The Restoration Triangle with Pete Consigli 10:37 The Standard all should follow for insurance claims 17:34 Rant Alert * What does it mean to RESTORE property? 25:38 Creating an accurate scope of work for insurance claims 30:45 Resources for insurance estimating and project management LAST EPISODE 119 Falsifying Insurance Claims Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve. Join host Jon Isaacson as we explore contractor stories, experiences, and best practices to help listeners thrive in the skilled trades. 
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This podcast clip from The DYOJO Podcast Episode 119 revolves around the risks and challenges faced by construction companies, particularly in the aftermath of storms.  We discuss the importance of making informed decisions to avoid large financial losses and the pitfalls of not doing things correctly, both technically and politically. We remind the audience of our prior series of episodes (starting with TDP 92) reviewing a case in Texas where a contractor sued a school district for non-payment after providing emergency services, highlighting the complexities and potential for bankruptcy. Our discussion also touches on the importance of authority and clear agreements in contracts. Listen to this Clip on Spotify Watch The DYOJO Podcast on YouTube Listen to The DYOJO Podcast on Spotify, Apple, and all platforms Read The DYOJO Blog - for additional information and sources Thursdays are for The DYOJO Podcast - Helping contractors shorten their DANG learning curve  The conversation in this podcast clip, from Episode 119 of The DYOJO Podcast, revolves around the issue of insurance companies potentially altering claim estimates to pay out less than the actual damage. We discuss how independent adjusters, who document damages and write estimates, find their work significantly reduced by insurance representatives. An example is given where an adjuster's $488,000 estimate was changed to $13,000. The conversation highlights the discrepancies between the initial detailed assessments and the final payouts, which often favor the insurance company. The discussion also touches on the role of public adjusters and the need for better communication between contractors and consumers to achieve fairer insurance claim outcomes. Listen on Spotify or other podcast platforms Watch the full episode (119) on YouTube Sources: Prior article - https://www.thedyojo.com/blog/insurance-claims-whistleblowers#/ Video from 60 Minutes - Florida Insurance Carriers Used Altered Hurricane Damage Reports, Whistleblowers Say - https://www.youtube.com/watch?v=j5re7zBzrJk THURSDAY 10/3/24 at 12:01am PST The DYOJO Releases Episode 119 (Season 6, Episode 1) The conversation revolves around the issue of insurance claims fraud, where independent adjusters allege that insurance companies manipulate damage estimates to save costs. The discussion highlights a case where an adjuster's initial damage estimate was altered, with the adjuster's name still attached, leading to significant financial discrepancies affecting the storm-damaged homeowner. The conversation also touches on the broader implications of such practices, including the need for transparency and proper documentation in the claims process. The speakers emphasize the importance of understanding insurance policies and advocating for policyholders' rights. In Episode 119 of The DYOJO Podcast 0:00 Falsifying Insurance Claims 7:26 Stephen Bush deposing insurance adjusters 11:12 60 Minutes investigates claims being altered 20:04 Professional weigh in on 60 Minutes coverage 28:52 Improving the insurance claims process WATCH on YouTube or LISTEN on Spotify References and guest appearances for this episode include: Sgt Ed from Restoration Crosscheck, David Princeton (Advocate Claim Service), Bill Wilson (book When Words Collide), Stephen Bush, Bebo Crain, Jim Thompson (book My Life is One Disaster After Another), prior episodes of The DYOJO Podcast. LAST EPISODE 118 Water Damage Industry Evolution  The DYOJO Podcast 119 - Falsifying Insurance Claims Thursdays are for The DYOJO Podcast - helping contractors shorten their DANG learning curve. Join host Jon Isaacson as we explore contractor stories, experiences, and best practices to help listeners thrive in the skilled trades. SOURCES: Prior article - https://www.thedyojo.com/blog/insurance-claims-whistleblowers#/ Video from 60 Minutes - Florida Insurance Carriers Used Altered Hurricane Damage Reports, Whistleblowers Say - https://www.youtube.com/watch?v=j5re7zBzrJk TDP 92 - Contractor Bankrupted by Storm Response RJC vs AISD Part 1 https://www.youtube.com/watch?v=yjsJYljF9_0&t=124s&pp=ygUOdGhlIGR5b2pvIFJKQyA%3D TDP 93 - Contractors Behaving Badly? RJC vs AISD Part 2 https://www.youtube.com/watch?v=J8I-z9kSr8o&t=182s&pp=ygUOdGhlIGR5b2pvIFJKQyA%3D TDP 96 - Moisture Damage Documentation RJC vs AISD Part 3 https://www.youtube.com/watch?v=pZlJa5jz64s&t=375s&pp=ygUUdGhlIGR5b2pvIFJKQyBwYXJ0IDM%3D TDP 98 - The Secret Life of Construction Contracts RJC vs AISD Part 4 - https://www.youtube.com/watch?v=uJ_Z5nOOtNg&t=684s&pp=ygUWdGhlIGR5b2pvIGppbSB0aG9tcHNvbg%3D%3D The water damage response and repair industry has emerged into the consumer discourse. But how many property restoration contractors are aware of the rich history of innovation and collaboration that have laid the groundwork their livelihood? In this episode we take a field trip into the past with Ron "Alfie" Alford and complete our recap of RIA 2024 with Ed Cross. In Episode 118 of The DYOJO Podcast 0:00 The 5th Water Damage Air Mover Made 12:49 Robust Conversations with Xactimate 18:16 History and Headway with the AGA 28:00 Becoming a Class A Contractor with Ron Alford References and guest appearances for this episode include: Sgt Ed from Restoration Crosscheck, video from Ron Alford, Cliff Zlotnik, Jim Thompson, Mark Springer, Katie Smith, excerpts from Ron Alford's book How To Win The Insurance Claim Game (available on Amazon), prior episodes of The DYOJO Podcast.  The DYOJO Podcast for Contractors
New episodes are released on Thursdays at 12:01am PST We recap some of the highlights from the Restoration Industry Association (RIA) Convention and Expo with our friend Ed Cross. Items of interest for property restoration contractors include an apology from the stage by Xactimate/Verisk and a face the advocate with four TPAs from the insurance claims ecosystem; Contractor Connection, Alacrity, Sedgewick, and Westhill. In Episode 117 of The DYOJO Podcast 0:00 Sgt Ed Cross 2:23 Recap of Episode 116 3:20 Waste Diversion Tracking 4:31 Insurance Denied by Drone 6:09 New Position Statements from RIA 9:46 Xactimate Apologizes to Restorers 16:32 Weaponizing Xactimate 24:28 RIA 2024 Highlights Clips were used in this Episode from * InsurTech Trends, Integrations, Pricing, & More - C&R Magazine / Restoration Today Michelle Belvins interviews Aaron Brunko - https://www.youtube.com/watch?v=7E0Ja... * Restoration Invoice: PAID - Restoration CrossCheck (Sgt Ed video) - https://www.youtube.com/watch?v=PVSUe... QUESTIONS: Are there restoration contractors in Rhode Island or South Dakota? Read the article in C&R Magazine Watch the recap video on The DYOJO YouTube  |
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