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Moisture, Materials, Mold, and Methodologies

2/12/2022

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THIS THURSDAY on The DYOJO Podcast

If you feel like you missed out on this year's AEML Laboratories Winter Break 2022 - THE Florida Mold Conference, YOU'RE RIGHT. While we won't give away everything, we will recap the event and share some of the things that we learned.

Mark your calendars for January 2024, as you won't want to miss it AGAIN.

The DYOJO Podcast, Episode 76 includes these guests:
* Pete Consigli, The Global Restoration Watchdog
* Cliff Zlotnik
* Rachel Adams-Beja
* Michael McGuinness
* Bob Blochinger
* Peter J Crosa
* Rico Rodriquez
* Jeff Cross
* Joe Hughes
* John Lapiotairre
* Richard Alexis
* Ron Mazur
* Brittany Gordon
* Paul LaGrange
* Ken Larsen
* Josh Winton
* Jim Thompson
* Ivi Sims
* Amanda Hosey
* John Downey
* Ken Slider
* Gordy Powell
* Lisa Lavender
* And MORE...

SPONSORS:
* Restoration Industry Association (RIA)
* Office Services by Brandi LLC
* Restoration Technical Institute (RTI)

THURSDAYS ARE FORE The DYOJO Podcast
New episodes of The DYOJO Podcast are released on Thursdays 9am PST via video through YouTube and/or audio is distributed through platforms such as Apple, Spotify, Google, etc. Learn more by visiting our website - www.thedyojo.com/listen

#mold #training #moisture #contractor #podcast

https://youtu.be/ognTU189SBA ​
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Using 360 Degree Scanning Tools for Insurance Claims Collaboration

1/18/2022

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​Technology is creating opportunities for insurers and contractors to consolidate resources for all parties to a claim. While many claims professionals are familiar with the concept of 360-degree scan and/or photographing technologies, I meet many who do not know how to utilize these resources. My goal with this article is to share how 360 scanning can help expedite claims collaboration. ​

Expedite claims collaboration with technology

In property damage claims, thorough data capture is essential. We know that a picture speaks a thousand words, so what is the value of a 360 capture that can be reviewed by anyone with access? All claims professionals are familiar with the awful feeling when they don’t have the one picture that they need to support a claim-related item. With the tools I mentioned, you can take a screenshot of any area in question that was not previously captured. If an adjuster and a contractor are negotiating a claim, they can both access the scanning resource and discuss claims items with the benefit of a three-dimensional room-by-room review.


Additional Resources from The DYOJO

  • This is an excerpt from an article published in Property Casualty 360 - read the full article HERE
  • Watch our episode of The DYOJO Podcast discussing the use of 360 degree capture tools with insurance claims professionals 
  • Read about thorough data capture and accurate data input from our book So, You Want To Be A Project Manager? 
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Mold Assessment and Remediation Conference - AEML Winter Break 2022

11/21/2021

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AEML Winter Break 2022-The Florida Technical Conference on Mold - Promo Video from The DYOJO

To all our friends and peers in the restoration industry who deal with mold assessment and/or remediation, what better excuse is there to get your butt to Florida in January than to network with some of the leading minds in this area of expertise?
  • Great weather
  • Delicious food
  • Stellar content
  • Learning from your fellow intentional restorers

​As the OG Intentional Restorer, aka The Restoration Global Watchdog, Pete Consigli says, "Be there or be square." 
Receive all 14 Florida MRSA/MRSR CEU’s in one weekend while enjoying leading industry speakers, sponsors, and so much more!

Subject Matter Experts and Nationally Recognized Leading Authority Speakers addressing the 2022 Winter Break Conference theme of the 4 M’s, “Moisture, Materials, Mold & Methodologies"

January 27th-29th 2022 Schedule & Ticket options
  1. Winter Break + FREE Pre-Conference Workshop & “Legal Eagle” Happy Hour - $299 (Thursday January 27th-Saturday January 29th) Ticket Option 1-Full Registration Includes: Pre-Conference Workshop FREE on January 27th, 2 lunches, daily refreshments and 2 networking reception drink tickets.
  2. Winter Break - $299 - (Friday January 28th- 29th) 3. Pre-Conference Workshop & “Legal Eagle” Happy Hour - $49 (Thursday January 27th)
  3. If you are purchasing multiple tickets we require one transaction per ticket If you have any questions or concerns regarding ticket options please feel free to contact us Email: customerservice@aemlinc.com Phone: 954-333-8149

Registration Times for Event:
  • Thursday the 27th: Check In for Pre-Conference Workshop between 12:00-1:00pm
  • Friday the 28th & Saturday the 29th: Check In for Winter Break Conference between 7:30-8:30am
  • Hotel Accommodations: You deserve a break...book your stay early!
  • DoubleTree Hotel Deerfield Beach-Boca Raton Please follow the booking link below to access the exclusive rates available for this group. https://group.doubletree.com/AEMLWinterBreak2022 

Location
  • DoubleTree by Hilton Hotel Deerfield Beach - Boca Raton 100 Fairway Drive Deerfield Beach, FL 33441
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The Xactimate Sessions, a new audio/video series from The DYOJO Podcast

7/17/2021

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If your goal is to work on property insurance claims you will need to familiarize yourself with an estimating platform called Xactimate. The DYOJO Podcast has created The Xactiamte Sessions, a new multi-part audio/video series, to help reduce some of the fear and misconceptions around this estimating data-entry software. Whether you have a company that focuses on:

  • Mitigation -  Responding to emergency services calls for water and fire-related structural damages 
  • Repairs - (aka recon or reconstruction) Restoring homes to resemble their pre-loss conditions
  • Full service - Providing services for both mitigation and reconstruction 

Whatever your area of core service, Xactimate has become the primary tool for creating estimates in the preferred "language" for insurance carriers and their representatives, such as adjusters, third-party administrators (TPAs), claims reviewers, etc. The team that brought you Be Intentional: Estimating, the book which discusses means and methods for developing the right mindset and habits for yourself and your team to succeed with estimating property insurance claims, is now releasing this series, The Xactimate Sessions designed to build upon those foundations to help you thrive.

Who will benefit most from watching the Xactimate sessions on The DYOJO Youtube or listening to the audio version via The DYOJO Podcast on Spotify or Apple? Great question. 

  • New property restoration business owners
  • Contractors pivoting towards insurance claims
  • Managers looking for creative ideas to help lead their teams
  • Growth minded water and damage professionals looking to progress in their careers 

Xactimate is a tool and our goal is to help you shorten your DANG learning curve with this particular tool. We have assembled guests with diverse perspectives and experiences to share the mindset and habits that have aided them in mastering this tool in their daily operations. The DYOJO Nation will benefit from the sage advice they receive from:

  • Greg Power - a project manager/estimator who learned Xactimate rapidly with no prior industry experience. Greg will share some insights on how he approached learning Xacitmate which will be helpful to aspiring estimators and training managers alike. 
  • Chris Tilkov - a former project manager/estimator who used his experience to create Ask Aime, an industry-leading resource for expediting internal estimate reviews.
  • Brian Austin - director of instructional design as Verisk, Xactware Division (the parent company for Xactimate). Brian discusses the broad menu of resources available directly from the creators of the program.
  • Mathew Allen - an independent adjuster and creator of Adjuster TV, who has a passion for elevating the claims experience through helping adjusters and contractors to educate and empower themselves to thrive.
  • Nick Sharp - a former project manager/estimator who is now an instructor at Reets Drying Academy. Nick will dive deeper into some of the elements of estimating specific to mitigation. 
  • Ben Justesen - is both an active full-service restoration company owner, Just Right Cleaning & Construction (JRCC), as well as an Xactimate trainer through his company Enlightened Restoration Solutions (ERS). Listeners may recall Ben from his sponsorship of the program and our trip out to his training facility. Ben shares from his vast experience with mastering the program to write an estimate with "no fluff" that you can defend and be profitable with.
  • Joyce Gabriel - a senior project manager with training responsibilities shares her tips and tricks for helping others to grow as estimators. 

Building from the success and reception for Benchmarks of Growth six-part series which The DYOJO Podcast produced earlier this year, the team will be releasing these multi-part Xactimate Sessions weekly over the next few months. Viewers and listeners will receive a great deal of value from the mindset and habits that have helped our guests as well as some deals from the participating vendors and sponsors of the show. Listeners are encouraged to leave comments and/or questions on any of the social media platforms including Youtube, LinkedIn, Facebook, and Instagram so that the discussion can evolve in relationship to need as the episodes drop. 

The DYOJO Podcast, the official home of The DYOJO Nation as so declared by The Global Watchdog, Pete Consigli, exists to help intentional restorers to shorten their DANG learning curve for personal and professional development.
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Restoration Industry Association (RIA) Convention, is it worth it?

5/5/2021

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Katie Smith joined The DYOJO Podcast to briefly discuss her experience:
  • As a second generation property restoration contractor and now CEO of PHC Restoration (Raleigh, NC).
  • As a volunteer committed to giving back to the industry that she feels has given so much to her, her family, and her team.
  • As a business owner who sees great value in the ability to connect, collaborate, and conquer through in-person events such as the RIA convention.
​
This year, the RIA celebrates 75 years, "The Diamond Anniversary", at their International Restoration Convention and Industry Expo. Mark Springer drops in to share his excitement for how RIA is finally having important conversations and making traction through outlets such as the Advocacy and Government Affairs (AGA) Committee. Katie shares some of the highlights that she is looking forward to for this years in-person event.

Restoration Industry Association Convention
June 28-30, 2021
Gaylord Palms Resort & Convention Center
Kissimmee, Florida
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Property restoration reading list January 2021

3/10/2021

1 Comment

 
Books by property restoration professionals for skilled trades, carpet cleaning, and insurance claims professionals, The DYOJO Podcast suggested reading list for January to keep your momentum for 2021. The key to becoming an Intentional Restorer is to train your mindset and your habits daily; this is The DYOJO Way. Thankfully we have so many great resources, including these titles from professionals within our industry as well as podcasts for and by property restoration entrepreneurs. 

​
The ServiceMaster Story by Albert M. Erisman

Al does a masterful job of walking the reader through the early years of the development of the ServiceMaster company as an organization built on core principles lived out by five generations of leaders. Mr. Erisman's work is enlightening for any business leader who desires to build a company that is profitable while still grounded in their principles. I thought found two key principles that would benefit modern restorers: 1) the shingle principle of leadership, where managers understand their role as complimenting those who come before as well as after them; 2) having new leaders work in the field with their team members prior to assuming their executive roles. This is something we talk about in Be Intentional: Culture as well with regards to Ted McCarthy and the resurrection of Gibson Guitars. Erisman discusses how those in a position of leadership at ServiceMaster were able to navigate The Tension Between People and Profit. 
​
  • The DYOJO Podcast Episode 49 -  Creating a purpose that is greater than a paycheck with Al Erisman​ (Bellevue, WA) Video / Audio

We Did It Their Way by Wm. F. Bane

Wm. F. (Bill) Bane tells the story of his family’s rise from obscurity to a position of prominence in the cleaning industry and how the family parlayed a twenty-dollar investment into a multi-million dollar business. This book is a compendium of some of his life’s adventures including thirty-five years in the cleaning profession. It is a step-by-step diagram of the path followed by the organization of the family business and the development of a unique cleaning system. The trials and tribulations associated with a new business are outlined in a sometimes humorous, but always realistic and truthful way.

When Words Collide by Bill Wilson 

Bill Wilson presents the process for resolving insurance coverage claims and disputes. He emphasizes understanding the policy as the authority and encourages the commitment of all parities to finding a reasonable resolution. David Princeton joined The DYOJO Podcast to co-host our discussion with Mr. Wilson. As David wisely encouraged our audience, learn to effectively communicate your "because" when outlining your recommendations to the insured and the carrier. Understanding the policy and properly interpreting the policy, as it relates to unique claims situations, has been the career long passion of author Bill Wilson. In the book and our discussion, all professionals are reminded to "RTFP" which includes knowing what you are selling, being clear with your communications, and being reasonable with your interpretations. 

  • The DYOJO Podcast Episode 48 -  Resolving Insurance Claims Disputes with Bill Wilson and David Princeton​ (Nashville, TN) Video / Audio

The DYOJO Podcast is the weekly podcast of The DYOJO Way for Intentional Restorers. Helping property restoration professionals to shorten their DANG learning curve by developing the mindset and habits for achieving their goals. 
​
  • New episodes are broadcast LIVE every Thursday at 9am PST via YouTube, LinkedIn, and Facebook. 
  • Recorded audio content airs on multiple podcast platforms including Spotify and Apple.
  • For 2021 the majority of our podcast will be recorded LIVE so that our audience can interact with the show, tune in LIVE via YouTube, LinkedIn, and/or Facebook.
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<<Previous

    Author

    Jon Isaacson, The Intentional Restorer, is a 19 year veteran of the property restoration industry and a business coach through his organization The DYOJO. 

    Book #4 - COMING SOON - How Not To Suck At Estimating. Developing  estimating habits to achieve better project outcomes. 

    Book #3 - So, You Want To Be A Project Manager? is designed to help contractors with the mindset and habits for success in this role. 

    Book #2 - Be Intentional: Culture, is a collaborative publication discussing how the small things enhance or undermine your efforts to build a thriving culture. 

    Book #1 - Be Intentional Estimating, is the 5 star rated book that helps estimators produce more consistent outcomes in the insurance claims process. 

    ​Jon is the host of The DYOJO Podcast, helping the skilled trades to shorten their DANG learning curve for personal and professional development. 

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  • HOME
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