Tell me if you've heard this one, Pete Consigli, Cliff Zlotnik, John Downey, Jeff Cross, and Jon Isaacson walk into a bar...
Three episodes of Straight Talk with Jeff Cross include a lineup of:
These guests, and more, were all in attendance for the amazing AEML Winter Break 2022 - The Florida Mold Conference which addressed the topics of Moisture, Mold, Materials, and Methodologies from from an undisclosed location in Deerfield Beach, Florida. Somehow, during the action packed agenda of all star presentation after all star presentation form some of the greatest minds in these interrelated industries, Jeff Cross was able to coerce these guests to join him for his video podcast, Straight Talk.
Controversies Over Water Damage Standards
Cliff Zlotnik and Pete Consigil discussed some of their questions during the development and revisions of the water and mold remediation standards as well as the origins of The Restoration Watchdogs.
From Straight Talk, "Both Pete Consigli and Cliff Zlotnik are dedicated, passionate industry advocates and have spent decades as the industry’s watchdogs. In this segment of Straight Talk!, they discuss how the industry has evolved and the work they have done to help the modern restorer."
The Origins of Cleanfax and the future of CIRI
From Straight Talk, "John Downey calls himself a "formerly important person" but he is far from hanging up his hat and retiring. The founder of Cleanfax is busy with his work as the executive director of CIRI, the Cleaning Industry Research Institute. In this special on-location interview, Downey discusses his work and what he is doing to help promote the value of cleaning."
The Origins of The DYOJO Podcast
From Straight Talk, "Jon Isaacson is the host of The DYOJO Podcast and is known as The Intentional Restorer. In this episode of Straight Talk!, Jon proves to be a challenging guest but an entertaining one at the same time."
What is fire damage chasing?
What is fire chasing? In its broadest application, fire chasing would apply to any contractor showing up to a fire-damaged structure without being invited. In the extreme opposition to chasing a fire damage loss, the detractors would have you believe that the only ethical approach to such a project would be via the invite of the agent, adjuster, and/or the client. This is laughable at best given that so many of these same people likely would lambast preferred vendor or third-party administrator (TPA) work, which is where the majority of these magical invites come from.
Is fire damage chasing good business?
If you turn to the internet for an answer to the question of whether fire damage chasing is ethical or good business practice, you are in for a variety of opinions. Whether you are growing your career or growing your business, you must always remember one key thing – it’s your DANG journey. No one is going to walk it for you. No commenter on social media, no coach, no consultant, no author, and certainly no mediocre podcast host, is going to take the direct hits when you fail or feel the wins as deeply as you do when you succeed.
While it is smart to seek and take in good counsel on any element of business that may be new to you, I think it is important to consider a few universal questions:
The history of fire damage chasing
It’s comical, and lacks historical perspective, for anyone to label fire chasing as ambulance chasing or any other derogatory term. Modern fire fighting as we know it came out of firefighters literally chasing fires and fighting each other for the right to be paid to fight the fire by the insurance company. Let Smithsonian Magazine paint the picture for you,
In a scene from the film Gangs of New York, set in Civil War-era Manhattan, a crowd gathers in the night as a fire breaks out. A volunteer fire department arrives, and then another. Instead of cooperating to extinguish the blaze, the rival fire companies head straight for each other in an all-out brawl as the building burns.
Providing for your family and growing your business is a battle. No one should look down on another person for trying to do either of these things. In my opinion, fire chasing is not a dirty methodology. Obviously, some people do it in less than reputable ways and it is important for members of the industry to address this. Bad actors are bad for your reputation in a local market and the perception of the industry as a whole.
More on the topic of fire damage chasing
This is an excerpt of an article that was published by Cleaning and Restoration (C&R) Magazine, please read the full article for additional information and context.
Additional Resources from The DYOJO
The DYOJO Podcast, Ep. 60
The Industry Standards Panel Discussion - Part 1
LIVE Thursday, May 6, 2021 from 9am - 11am
The DYOJO Podcast is THE podcast for intentional restorers, helping you shorten your dang learning curve for personal and professional development. Catch us every Thursday on YouTube.
The DYOJO Podcast is sponsored by Advocate Claim Service (ACS), "Where you can find solutions to claims that are causing you anxiety." David Princeton and his team are ready to help you navigate doubtful and disputed insurance claims.
We will revisit some of the relevant discussion brought up on IAQ Radio Ep. 426
Part 1 - the Wild West of Property Restoration
Our distinguished guests had a front row seat to the emergence of the property restoration industry. They share their perspectives on some of the relevant and interesting history leading up to documenting norms and discussions of consensus industry standards in the years from the 1970s through the 1980s. As someone interested in the history of our industry, I anticipated we would steam slowly down the tracks, but I also tried to help keep your fantastic voyage on the rails.
My question for our guests included what would the industry, resources, and standards look like to an intentional restoration professional in this era? I wanted them to share their recollection of key figures, resources, and of course the development of industry standards from era to era. We discussed (briefly) key figures such as:
Key topics such as:
The DYOJO Podcast is THE podcast for intentional restorers, helping you shorten your dang learning curve for personal and professional development. Catch us every Thursday on YouTube
Jon Isaacson, The Intentional Restorer, is a 19 year veteran of the property restoration industry and a business coach through his organization The DYOJO.