On Tuesday, June 13, 2023 the Fellowship of Construction Knowledge and Entrepreneurial Development (FoCKED) plans to host a mini mitigation summit in Washington state. We are working out the details of this education and networking event but here is what we know so far: Location: We will be working with the June FoCKED host American Water Damage Restoration to secure a location in the Edmonds, Washington area. Topics and Presentations from local water damage mitigation professionals:
Training The Next Generation of Restorers Hiring and retaining quality staff is consistently listed among the toughest challenges in the skilled trades. Restoration owners and managers will share their experiences recruiting, hiring, training, and developing the next generation of water damage professionals. Using Technology In To Elevate Restoration How can modern restorers utilize technology to increase their ability to deliver quality service in their local markets? Restoration owners and managers will share their experiences with which technologies have been effective in elevating the services within their companies. Creative Solutions For Challenging Scenarios It’s one thing to learn how to dry a structure within a controlled environment, but how do restorers train their teams to problem solve for an endless variety of complications on the job site? Restoration owners and managers will share their experiences with sourcing creative solutions from the industry and within their own teams to meet challenging water damage scenarios. Understanding and Implementing Industry Standards Restorers express frustration over the lack of knowledge from many service providers claiming to be water damage mitigation experts. Restoration owners and managers will share their experiences with understanding and implementing standards within their organization as well as ways they have worked to help their peers do the same. Getting Involved If you are a contractor, property restoration business owner, or water damage professional, please reach out to The DYOJO to hear more about our monthly education and networking meetings for contractors in Washington State. We look forward to meeting with you on the second Tuesday of every month. Check out our FoCKED Events Calendar for more information on our regular meetings and special events.
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Paul Donald (Encircle) and Shane Bailey (BSA) made special technology and creative solutions presentations for our Lessons Learned from Storm Response and Hurricane Recovery workshop.
Shane Bailey presented creative ideas for helping property owners and managers get ahead of disasters by mapping out their structure as well as their response plan. Shane reminded the audience that the building does not have a contingency plan. Paul Donald shared data they gathered from members of the Encircle network who responded to Hurricane Ian. He made the comment that contractors should consider the third-party reviewer or the adjuster as their accountant. Thank you Encircle and Building Science Authority for sponsoring this event. Bob Blochinger (Boca Raton, FL) and Casey Clark, Capital Restoration (Atlanta, GA) teamed up to share their Lessons Learned from Storm Response as our workshop Restoration Panel.
Thank you to all of the sponsors, presenters, and participants of the first workshop collaboration between Pete Consigil and The DYOJO. Lessons Learned from Storm Response and Hurricane Recovery Naples, Florida and online Thursday, January 26, 2023 Listen to IAQ Radio for a recap of this event with Joe Hughes and Cliff Zlotnik. On a daily basis, intentional restorers are flooded (pun intended) with tidal waves of information. If a restoration contractor wants to learn and perform their duties in a manner that is instep with the best practices in their industry, they have to filter through a lot of misinformation (dare we say, BS). Founding Father, Cliff Zlotnik, shares his perspective on how modern restorers can get a clearer grasp on solid information so they can form and train stellar habits for serving their clients in need. Mr. Zlotnik says, “In our industry, people look for the highest-tech solution rather than the lowest-tech solution. We should look for the lowest-tech solution that'll work first before we go to any higher-tech solution.” Cliff Zlotnik, or the Z-Man as he is known by his peers and those who listen to his weekly IAQ Radio show, is one of four key people that industry historian Pete Consigli chisled into Mount Restoration with his March 2007 C&R Magazine article. Of his friend and fellow watchdog, Pete says, “Perhaps Cliff’s greatest lasting legacy is as the pioneer who introduced and popularized the concept of hands-on restoration training. In 1985, he converted a vacant church rectory into a hands-on training site for fire and water damage restoration, a place which became known as the Unhouse training facility.” Restorers who enjoy history and want to develop their knowledge of the industry will be happy to see Cliff share training slides from his time at Unhouse in Episode 96 of The DYOJO Podcast. In the clip included with this article, host Jon Isaacson asks: “Say that the new guy coming in really wants to try to learn to do things the right way. Do you have anything that might help that person to decipher when they're being fed a line of bull?” In his storylike fashion, Cliff opens with, “I want to talk about two animals to answer your question.” Albert Einstein's Business AdviceMr. Zlotnik goes on to share:
If you take a baby elephant and you put a rope around his leg and you tie that rope to a tree. The elephant is going to learn to stay in a tight radius. You can actually remove the tree and still leave the rope on the elephant's leg and he will still stay there. He is kind of lost and helpless. If you take a honeybee and you put it in a jar, the honeybee will fly around for a while. It will try to get out. When it realizes it can't get out, it's going to feel helpless and will not try to get out anymore. In a video clip from The DYOJO Podcast, Cliff says, “I think a lot about complication. People can be made to feel helpless. I think that's what happens with a lot of these products. They give you this really sophisticated sales pitch. There are all kinds of numbers with equations and math, and none of us are good at math. People figure that they don't understand it. Therefore, the person who invented it is smarter than them. But it’s not necessarily true.” Cliff, who has heard it all in his decades of working in this industry, says that filtering through industry information begins with a simple question. He says, “Ask them to explain to you simply. How does it work? Imagine that I'm a six-year-old and explain it to me.” Mr. Zlotnik says if this test was good enough for Albert Einstein it should be good enough for our industry. He continues, “If these people cannot explain it to a six-year-old, they don't understand it themselves.” Simple Solutions Are Often The Best OnesWhen it comes to sales pitches for new innovations, techniques, and strategies for success, Cliff remarks, “I think there's a tremendous amount of complicated solutions, and the simpler the better oftentimes. I think in our industry, people look for the highest-tech solution, rather than the lowest-tech solution. We should look for the lowest-tech solution first before we go to any higher tech solution.” Whenever there is an opportunity to hear Cliff speak about the history of the industry in is interesting to hear how first, the issues of today are not that different from 30 years ago and, secondly that history has a way of repeating itself. For those who are interested in diving into the technical details of the property restoration industry from people who have “been there and done that,” Cliff co-hosts IAQ Radio every Friday with Joe Hughes. This is the cleaning and restoration industry’s longest running podcast. IAQ Radio was podcasting before that was even a term, using internet radio for their weekly broadcasts. Opportunities to Meet with CliffIn January 2023, Cliff will be with us for the Andrew Ask Building Science Symposium (Tuesday and Wednesday, January 24-25, 2023) and then for the one-day workshop, Lessons Learned from Storm Response and Hurricane Recovery (Thursday, January 26, 2023). The workshop is being produced by Pete Consigli and The DYOJO, it is available for in-person attendance as well as remote participation via Zoom. Storm Workshop Remediation Panel:Hurricane Workshop Sponsor:The Remediation Panel for this one-day workshop will include hurricane case studies and presentations by Michael Symula, IEP & Josh Winton (IAQ JOSH), CIE. Their presentations will be part of the first round of morning sessions.
Storm Response Lessons Learned WorkshopWHAT: Lessons Learned from Storm Response and Hurricane Recovery, one-day workshop presented by G. Pete Consigli, CR, WLS and The DYOJO
WHERE: TWO OPTIONS 1. In-person at the Hilton in Naples, Florida 2. Remote via Zoom WHEN: Thursday, January 26, 2023 730am - 530pm EST REGISTRATION: In-person and online tickets available until 1/25/23 at 5pm EST, early bird discounts until 1/19/23 at 5pm EST - Workshop Eventbrite, READ MORE & PURCHASE HERE REGISTER NOW for EARLY BIRD DISCOUNTS Storm Response PresentationThe one-day workshop, Lessons Learned from Storm Response and Hurricane Recovery, presented by The DYOJO and Pete Consigli will include a unique roster of speakers and presenters. The agenda will include panel presentations for the following areas of expertise:
Kris Rzesnoski will be making the first presentation of data Encircle collected from disaster response for Hurricane Ian. This is a first of its kind discussion titled "What Went Wrong, What Went Right" which will be delivered in the Ted Talk styling. Hurricane Recovery SponsorThank you to event sponsor Encircle - The leading field documentation solution Lessons Learned WorkshopWHAT: Lessons Learned from Storm Response and Hurricane Recovery, one-day workshop
WHERE: In-person, Hilton Naples, Florida; Remote, Zoom WHEN: Thursday, January 26, 2023 730am - 530pm EST REGISTRATION: In-person and online tickets available until 1/25/23 at 5pm EST, early bird discounts until 1/19/23 at 5pm EST - Workshop Eventbrite The registration site is active for the Lessons Learned from Storm Response and Hurricane Recovery workshop. In addition to the panel discussions, there will be unique presentations including An Independent Insurance Adjuster’s Perspective on the State of the Industry from Peter Crosa as well as unique tools for Marketing to Property Owners and Managers from Building Science Authority. You can view the full agenda for the workshop via The DYOJO webpage and blog. Registration is available through The DYOJO Eventbrite which includes details for the early bird discounts. This one-day workshop is a worthwhile add-on to the Andrew Ask Building Science Symposium, aka Winter Break 2023. The Andrew Ask event runs Tuesday, January 24, 2023, through Wednesday, January 25th, and will include a once-in-a-lifetime Pioneers of Building Science four-person panel. This panel includes industry legends Joseph Lstiburek, Gary Nelson, Neil Moyer, and John Tooley. Early bird and block rates for rooms at the Hilton Naples are limited so interested parties are encouraged not to delay. Combined with the Lessons Learned workshop, attendees will benefit from deep wells of educational content and a broad range of networking opportunities to kick off the new year. |
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