Jon Isaacson made an appearance on AdjusterTV with host Mathew Allen to discuss advice for new adjusters on how to deal with contractors - from a contractor. The relationship between an independent adjuster and a restoration contractor can be beneficial to all parties working on an insurance claim. While these parties may be on opposite sides of the issue, there are many aspects of their roles and responsibilities that overlap. In addition to learning Xactimate for claims estimating and negotiation skills with contractors, Jon shares how success in the claims process relates to the development of our mindset and habits.
Many of the principles that Jon shared are included the article Jon wrote for ClaimsPages titled, The Mindset and Habits for Estimating Success as a New Independent Adjuster. Some of those items to shorten your DANG learning curve include:
For further reading, contractors and adjusters alike will find value in Jon's book Be Intentional: Estimating.
Jon Isaacson, The Intentional Restorer, is a 19 year veteran of the property restoration industry and a business coach through his organization The DYOJO.