Obligations for insurance claims investigations

Obligations For Insurance Claims Investigations

According to the state of Washington Administrative Code (WAC) 284-30-370:
Standards for prompt investigation of a claim. Every insurer must complete its investigation of a claim within thirty days after notification of claim, unless the investigation cannot reasonably be completed within that time. All persons involved in the investigation of a claim must provide reasonable assistance to the insurer in order to facilitate compliance with this provision.

In the second part of our conversation with Roger Howson (Seattle, WA) and many others, we discuss the insurance claim appraisal process. Episode 78 of The DYOJO Podcast will touch on topics, including

• Claims investigations
• Policy litigation
• Insurance fair conduct ordinances
• Assignment of Benefits (AOB)
• Contractors crossing the line into public adjusting
• Carriers playing games with insureds
• Policyholders being shady with contractors

​While many contractors dabble in policy interpretation, often because they think they are doing the right thing for the client, they may be crossing into the territory of public adjusting without a license. Roger discusses how, "If it walks like a duck and talks like a duck, it better be licensed like a duck." Andy McCabe shares a story where he had to answer some tough questions with an Oregon insurance investigator.

Our guests will include:

• Gordy Powell (Atlanta, GA)
• Seat Scott (San Diego, CA)
• David Princeton (Muskego, WI)
• Bill Wilson (Nashville, TN)
• Ed Cross (Palm Desert, CA)
• Andy McCabe (Bend, OR)
• Ben Justesen (Moses Lake, WA)
• Bryan Close (Tacoma, WA)

THANK YOU TO OUR SPONSORS:

• Restoration Industry Association (RIA)
• Restoration Technical Institute (RTI)
• Office Services by Brandi

​THURSDAYS ARE FOR The DYOJO Podcast New episodes of The DYOJO Podcast are released on Thursdays 9am PST via video through YouTube and/or audio is distributed through platforms such as Apple, Spotify, Google, etc. Learn more by visiting our website - www.thedyojo.com/podcast

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