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Last year, in the middle of the shutdowns, we hatched a crazy idea to bring our friends, peers, and clients together to have some fun while doing some good in our local communities. The DYOJO Podcast launched SOCKTember as a competitive NEW sock-raising challenge. This year competitive NEW sock-raising teams are assembling to challenge each other for the title of 2021 SOCKTember Champion and hoist the trophy at the end of the season. SOCKTember is a great event for:
When is the SOCKTember NEW Sock-Raising Season?August 2021 - The Pre-Season: Teams form in local communities to raise NEW socks by reaching out to clients, vendors, friends, and community partners. September 2021 - The Season: Teams collect NEW socks. We have a weekly count of NEW socks raised by all teams, keeping with the competitive spirit. October 2021 - The Post-Season: We perform a final official count of NEW socks raise and this year we plan to announce the WINNER at a LIVE local event in Tukwila, Washington on Friday, October 22, 2021. Local teams distribute NEW socks to local charities that they want to support. How do I get Involved in SOCKTember 2021?Reach out to The DYOJO (thedyojo.com) if you would like to:
Stay tuned as the SOCKTember 2021 season kicks-off on September 1, 2021. Read more about this event in the press release from Restoration & Remediation Magazine, stay tuned with event updates on The DYOJO YouTube and the webpage - thedyojo.com/dogood. Current teams include:
Current sponsors include:
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How to go toe-to-toe with a contractor and win every time during insurance claims negotiations8/2/2021 Jon Isaacson, The Intentional Restorer, was invited to present a breakout session for the 2021 IA Path Virtual Job Fair. What is the IA Path Adjuster Job Fair? The IA Path Adjuster Job Fair is an online platform for adjusters and companies looking for adjusters to find each other. This is adjuster-specific networking designed for insurance adjusters and those looking to recruit and hire insurance adjusters. https://virtual.adjusterjobfair.com This is a twice-annual event. Dates for the two upcoming events are,
 This event was created by Chris Stanley and his team. Chris was a guest on The DYOJO Podcast Episode 38 where, among other topics, we discussed how to work with an insurance adjuster's "box". Chris explained his process for working insurance claims in the automobile wing and how those principles can apply to property insurance as well. For this presentation, How To Go Toe-To-Toe With A Contractor And Win Every Time During Insurance Claim Negotiations, we played off of the title of a presentation that Bill Wilson, author of When Words Collide, used to use to share his process for doubtful and disputed claims. We had the pleasure of diving into this topic with Bill and David Princeton (Advocate Claim Service), on The DYOJO Podcast Episode 48. Sample dialogue from this presentation: In insurance work, where Xactimate is the common estimating platform, the first step is to establish the agreed-upon scope (based on data capture) and then build an estimate that reflects this approach (data input). Thorough data capture leads to accurate data input. These are also fundamental elements of a contract. Insurance is a bit unique in this aspect, where the scope is negotiated between the contractor and the insurance carrier which establishes the agreed-upon scope whereby the contract between the customer and the contractor will be created. The primary goal (aka the standard) for insurance claims repairs is: To restore the property to resemble pre-loss conditions, no more and no less. This is the standard by which all efforts should be judged. This standard is critical to remember during all phases and starts with the estimating process. The property restoration estimator, insurance adjuster, and homeowner/insured should have a “meeting of the minds” to confirm the scope of work relevant to that standard. The DYOJO Way of the Intentional Adjuster: Use this standard as your opening statement to the client as well as your introduction to the contractor, take the lead on the conversation and establish the process for your discussions. (Read more on The Standard) In insurance work, the agreed scope of work is a foundational element. While many people focus on the price, in insurance the standard estimating tool is called Xactimate which helps create a common language between contractors and carriers. Xactimate estimates are constructed based upon quantities and are composed line by line and room by room. While Xactimate is often over-utilized as a guide for the insurance claims repair process, it is also blamed when either party doesn’t agree with the output. Thorough data capture leads to accurate data input. The software’s role should be understood as communicating a fair and reasonable price in relationship to the scope of work necessary: To restore the property to resemble pre-loss conditions, no more and no less. The DYOJO Podcast airs Thursdays at 9am PST, you can WATCH on YouTube or LISTEN on Spotify. The podcast for the intentional restorer, helping you shorten your DANG learning curve for personal and professional development. thedyojo.com/listen This week, on The Xactimate Sessions from The DYOJO Podcast, we sit down to discuss Xactimate with Xactimate. Brian Austin is the director of instructional design at Verisk, Xactware division. Verisk is the parent company that owns Xactware which produces Xactimate. So, if you could ask Xactimate one question, what would it be? We asked Brian several questions and he said that Xactware has worked diligently to build feedback into their systems. Xactimate wants to hear from the everyday restoration contractor and all of its users. SPONSOR: The DYOJO Podcast is sponsored by Advocate Claim Service (ACS), "Where you can find solutions to claims that are causing you anxiety." David Princeton and his team are ready to help you navigate doubtful and disputed insurance claims. Are you able to deviate from Xactimate pricing?The Advocacy and Government Affairs (AGA) Committee of the Restoration Industry Association (RIA) was able to bring Mike Fulton, President of Xactware on for a industry briefing on Facebook Live, June 18, 2021. It appears that this video may no longer be available but portions can be seen via THIS LINK. Ed Cross, The Restoration Advocate, reminds contractors that Section 9 "Limited Warranties" of the Xactware licensing agreement reads, "You are responsible to ensure the estimate includes pricing consistent with components including, but not limited to, actual materials, equipment, and labor pricing...You agree to not inhibit or preclude deviations from the Price Data where contractor requirements, market conditions, demand, or any other factor warrants the use of a different line item price in the specific situation." Resources from Xactimate for new estimatorsThe Xactimate Sessions from The DYOJO Podcast File 002 - Learning to XM8 with all the resources from Xactimate The DYOJO Podcast Season 3, Episode 66 Guest: Brian Austin, Director of Instructional Design at Verisk Brian shares many of the tools available to all Xactimate users including many that are included with your annual Xactware subscription:
Three tips elevating your Xactimate skillsIf you didn't catch this from the previous paragraph, Xactware offers ILX Construction Training which is included in your annual Xactware license and is designed to help take an employees through the complete building process. In addition to these resources, Brian shares three tips for elevating your Xactimate game as well as your personal and professional development:
The DYOJO collaboration with DocuSketch offering a $200 discount on the initial hardware package to members of The DYOJO Nation who use the custom code "DS-DYOJO1". The DYOJO Podcast, the official home of the DYOJO Nation as so declared by The Global Watchdog, Pete Consigli, exists to help intentional restorers to shorten their DANG learning curve for personal and professional development. WATCH on YouTube or LISTEN on Spotify, Thursday at 9 am PST. I made it to the 2021 Restoration Industry Association (RIA) Convention and Expo in Orlando, Florida.
We also tease our next bonus video, which will start the chronicles of "Two Cool Dudes" as Pete "The Global Watchdog" Consigli and I hit the road to meet with friends and discuss property restoration history. Stay Tuned - thedyojo.com/listen  Can you teach a child to sketch for Xactimate? Property restoration technicians, project managers, and estimators work in a variety of property damage scenarios including water damage, fire damage, mold removal, and insurance claim reconstruction. The most common tool for constructing estimates and/or agreed-upon scopes of work in the property insurance claims realm is an estimating software called Xactimate. As Jon Isaacson discusses in his book, Be Intentional: Estimating, every insurance claims estimate, especially those composed in Xactimate, need two key things:
Many restoration contractors, business owners, and managers struggle to train their teams to clearly and consistently document the story of the loss. This video from The DYOJO Podcast is an excerpt from their latest podcast episode (Season 3, Episode 65). This episode serves as the launch of their NEW season as well as their NEW series The Xactimate Sessions. The Xactimate Sessions - File 001 Learning Xactimate from Scratch Guest: Greg Power (Tacoma, WA) Four Tips for New Estimators When Creating Your Sketch or Diagram for Xactiamte
The DYOJO Podcast - helping you shorten your DANG learning curve for personal and professional development. Thursdays at 9am PST on YouTube and Spotify. Stay tuned as The DYOJO will be using the content from this current series, The Xactimate Sessions, as the foundation for a new book that will release shortly after the series finale (date TBD). NEW SEASON + NEW SERIES from The DYOJO Podcast The Xactimate Sessions from The DYOJO Podcast File 001 - Learning Xactimate from scratch with Greg Power The DYOJO Podcast Season 3, Episode 65 Greg Power Discusses How He Learned XactimateGreg Power is a project manager/estimator based in Tacoma, WA who learned Xactimate rapidly with no prior industry experience. He initially started writing estimates for property managers responding to damages in apartment complexes and then was soon inundated with a high volume of program work (third party administrator or TPA) for insurance claims. Greg will share some insights on how he approached learning Xacitmate which will be helpful to aspiring estimators and training managers alike. The Xactimate Sessions - File 001 Building from the success and reception for Benchmarks of Growth, a six-part series which The DYOJO Podcast produced earlier this year, the team will be releasing these multi-part Xactimate Sessions weekly over the next few months. Viewers and listeners will receive a great deal of value from the mindset and habits that have helped our guests as well as some deals from the participating vendors and sponsors of the show. Listeners are encouraged to leave comments and/or questions on any of the social media platforms including Youtube, LinkedIn, Facebook, and Instagram so that the discussion can evolve in relationship to need as the episodes drop. SPONSOR: The DYOJO Podcast is sponsored by Advocate Claim Service (ACS), "Where you can find solutions to claims that are causing you anxiety." David Princeton and his team are ready to help you navigate doubtful and disputed insurance claims. Learning Xactimate With No Prior ExperienceOur discussion on The Xactimate Session - File 001 with Greg Power includes:
Learning To Sketch for Estimating with XactimateAs we close File 001 of The Xactimate Sessions, we extend the conversation by discussing approaches to training your team to sketch, as this was brought up in one of social media groups for restorers. Jon references an old video where he was teaching his young children to sketch and announces The DYOJO collaboration with DocuSketch which is offering a $200 discount on the initial hardware package to members of The DYOJO Nation who use the custom code "DS-DYOJO1". The DYOJO Podcast, the official home of the DYOJO Nation as so declared by The Global Watchdog, Pete Consigli, exists to help intentional restorers to shorten their DANG learning curve for personal and professional development. thedyojo.com/listen |
AuthorJon Isaacson, The Intentional Restorer, is a 19 year veteran of the property restoration industry and a business coach through his organization The DYOJO. Archives
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