Using 360 Degree Scanning Tools for Insurance Claims Collaboration

​Technology is creating opportunities for insurers and contractors to consolidate resources for all parties to a claim. While many claims professionals are familiar with the concept of 360-degree scan and/or photographing technologies, I meet many who do not know how to utilize these resources. My goal with this article is to share how 360 scanning can help expedite claims collaboration. ​

Expedite claims collaboration with technology

In property damage claims, thorough data capture is essential. We know that a picture speaks a thousand words, so what is the value of a 360 capture that can be reviewed by anyone with access? All claims professionals are familiar with the awful feeling when they don’t have the one picture that they need to support a claim-related item. With the tools I mentioned, you can take a screenshot of any area in question that was not previously captured. If an adjuster and a contractor are negotiating a claim, they can both access the scanning resource and discuss claims items with the benefit of a three-dimensional room-by-room review.

Additional Resources from The DYOJO

• This is an excerpt from an article published in Property Casualty 360 - read the full article HERE
• Watch our episode of The DYOJO Podcast discussing the use of 360 degree capture tools with insurance claims professionals 
• Read about thorough data capture and accurate data input from our book So, You Want To Be A Project Manager?